About The Role
Team –
Everyday Care
Working Pattern -
Hybrid – 2 days per week in the Vitality London or Bournemouth Office. Full time hours per week.
Top 3 skills needed for this role:
- Healthcare experience
- Operational management
- Partnership management experience
What this role is all about:
To provide strategic leadership as well as operational and partnership management expertise to transform everyday care services within the new department that has been created of Everyday Care.
This will include the transformation and optimisation of current everyday care journeys that are offered to our members. This includes Integrated Primary Care, Vitality GP (VGP), other GP services, primary care diagnostics (including Skin Analytics), physiotherapy and mental health support. This includes designing new workflows and clinical pathways where required and serving as a key clinical point of contact for Everyday care providers, attending and overseeing clinical governance and quality activities.
In addition, the Partnerships Director will provide strategic leadership to lead the development of new pathways and partners to be offered to our members as part of our everyday care proposition. Including diagnostics in primary care, comprehensive mental health offerings for adults and children in the pre clinical and clinical stages, linking the Vitality Programme though all primary care journeys, and developing a strategy for further core services within primary care.
Key Actions
- Strategic leadership of the development of the everyday care proposition within the business
- Management of the everyday care team to ensure transformation and optimisation of current everyday care journeys that are offered to our member
- Work with and lead development and design teams on pathway design, ensuring all member journeys are clinically safe and achieve excellent clinical outcomes for our member
- Develop and lead new and existing operations workflow design to ensure seamless, integrated, clinically safe member journeys are created and appropriate escalation points are identified and accounted fo
- Lead the development of new pathways and partners to be offered to our member
- Support and manage the writing, editing, documenting, and publishing of clinical content where appropriate, ensuring accuracy from a clinical perspective
- Representing Vitality at external conferences and events, building our global reputation for innovative provision of healthcare to our members
- Lead clinical due diligence of new and potential partners, including reviewing their offerings and processes
Essential Skills needed to fulfil this role:
- Clinically qualified (Medical qualification with GMC registration desirable)
- At least 10 years healthcare or health sector experience, ideally as a practicing physician.
- Comprehensive knowledge of primary care system set-up and how digital products can be implemented within them.
- Demonstrable interest or experience in one or more of the following, Primary Care, digital health, digital transformation, clinical care delivery.
- Can demonstrate strong and successful track record of cross-functional working ideally in a large, matrixed organisation, and evidence of ability to build and sustain effective partnerships with internal and external stakeholders.
- Has proven understanding of UK health regulatory environment, clinical governance and audit processes and practices and quality measures in primary care.
- Experience with project or programme management.
- PC literate with excellent knowledge of Word, PowerPoint Excel applications.
- Excellent communication, interpersonal and organisational skills.
So, what's in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12%– We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
If you are successful in your application and join us at Vitality, this is our promise to you, w
e will:
- Help you to be the healthiest you've ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how, where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try, fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
About The Company
We're really excited to announce that we have recently been awarded
"Top 10 Best Places To Work"
in The Sunday Times Awards 2024!
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
Diversity & Inclusion
We're committed to diversity and inclusion because it's good for our employees, for our business, and for society. To learn more please visit our Careers page.
Vitality's approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.