Wild Recruitment is excited to collaborate with a prestigious professional membership organisation to find an Applications Manager. This pivotal role is designed for a detail-oriented and proactive individual who excels in enhancing processes and driving excellence in a high-energy environment.
Location: Milton Keynes
Salary: £42,500 per annum
Working Hours: 9am-5pm (35 working hours)
Contract Type: 9-month Fixed-Term Contract
Key Responsibilities:
- Lead the improvement of processes guiding students from registration to full membership, ensuring efficiency and exceptional service.
- Inspire and direct teams to meet strategic growth targets, manage resources effectively, and navigate high-activity periods with precision.
- Drive system enhancements and facilitate training to ensure seamless adoption of new technologies.
- Handle escalated complaints with a focus on resolution and maintaining high service standards.
- Uphold best practices and explore innovative technologies to continuously improve service delivery and team performance.
- Recruit, train, and nurture a high-performing team dedicated to excellence.
- Track team progress and service performance to ensure alignment with organisational goals and standards.
Ideal Candidate:
- Demonstrated ability to lead teams and achieve ambitious goals.
- Skilled in managing and motivating teams in a fast-paced environment.
- Proficient in Microsoft Office Suite and experienced with D365.
Benefits
- Monday to Friday - no weekends or bank holidays!
- 35 hour working week
- Hybrid working with 2-3 days from home
- 24 days holiday
- Company-contributed pension scheme
- Private medical insurance + many more
If you are a strategic thinker with a passion for process improvement and team leadership, apply through Wild Recruitment to seize this exceptional opportunity and make a meaningful impact.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.