Work Location: Waltham Cross EN8 8YD
ROLE DEFINITION
As a Project Administrator, you will be responsible for coordinating with various contractors, acting as the administrative liaison between clients, project managers, and contractors on-site. You may also manage Alandale's Delivery Booking Management System (ABDM) and produce detailed statistical reports for clients and supervisors or managers on-site. In this role, you will provide clerical and administrative support to site managers and operatives, working both independently and as part of a team. Your work will be crucial to the smooth administration and efficient operation of the site.
JOB DESCRIPTION
- Typing and completing documents such as site-specific correspondence and forms.
- Maintaining and setting up organised and efficient filing systems.
- Logging information into Alandale's project management system.
- Answering phones, screening or handling routine calls, and transferring calls as needed.
- Transcribing meeting minutes when required.
- Compiling and preparing various reports for supervisors and managers, such as data analysis and comparisons.
- Ensuring the smooth continuation of office routines in the absence of supervisors or managers.
- Coordinating and processing general administrative tasks (e.g. timesheets, vacation requests, supply requisitions) for supervisor approval.
- Continuously expanding and updating your knowledge and skills to enhance individual and team productivity.
- Performing additional assignments as directed by supervisors or managers.
- Providing excellent customer service to the public, colleagues, and clients.
- Maintaining office equipment.
- Accurately managing Alandale's Delivery Booking Management system. Produce statistical and detailed reports using the Delivery Booking Management system as and when required.
- Providing administrative support to site operatives as and when required such as forwards correspondences to and from head office.
PERSON SPECIFICATION
- Good administrative skills and attention to detail.
- Excellent verbal and written communication skills
- Must have working knowledge of computer systems, word processing and spreadsheet applications
- Previous site administration experience and knowledge within the construction industry
- Good understanding of construction site requirements
- Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines
- Confident and ability to deal with people at all levels
- Wiliness to undertake further development and training as and when required
- Excellent IT skills, including knowledge of word, excel, outlook
- Good time management and organisational skills
- Excellent telephone manner and customer service skills
- Previous experience with managing delivery system