Personal Lines Account Handler
Location: Belper (On site)
Salary: Negotiable + Benefits
Here at Protheroe Insurance we are looking to add a new insurance executive due to excellent growth over the past year.
The day to day:
- Provide an excellent customer experience ensuring that everyone is treated in a warm, friendly and respectful manner that shows interest in their genuine needs and leaves them feeling valued as a customer.
- Meet and exceed personal sales and/or other relevant targets, contributing towards the team's overall service and sales objectives/KPI's.
- Carry out a range of administrative duties ensuring prompt and accurate completion of all administration requirements within Company standards.
- Complete all roles and tasks as required by your line manager, ensuring all operational priorities and Protheroe rules, procedures and policies for risk and compliance are adhered to.
- As and when required undertake small projects and/or provide specialist input into wider business projects and initiatives.
What's on offer:
- An environment focused on putting the client first with full support for professional qualifications and career development.
- A negotiable basic salary + bonus and all the normal benefits (Pension, Holidays etc.)
Your experience:
- Ideally you'll have a solid grounding in looking after Personal Insurance clients covering Home, Motor, Travel requirements, we are also happy to consider candidates who have transferrable skills from banking, finance, call centre environments that want to build a career.
- Working knowledge of insurance broking platforms (we're on Acturis), Microsoft Office (including Word and Excel)
- A well rounded skill set which includes strong Communication, Negotiation, Sales and stakeholder management skills coupled with an eye for detail around paperwork
- Experience within the insurance market from either the broking or insurer side