The Company:
- Excellent opportunity to work with a fast-growing company.
- Rapid development with double-digit growth in each of the last 3 years.
- Excellent market leading products.
- Opportunities for progression within the company with five internal promotions within the last 4 years and new specialist therapy areas being established.
- 8 years of continued growth.
The Role of the Service Co-Ordinator
- Our client sells hospital & dental products in designated sales area for niche therapy area's: ENT, Gynaecology, Forensic, dental chairs & microscopes
- Mostly stack systems such as imaging equipment, panel equipment, microscopes, endoscopes, light sources, cameras, etc
- You will provide telephone support.
- Data Processing within the CRM system for all service related matters.
- Administration of the exchange process for all repair equipment.
- Ordering of spare parts for customers and internal service team.
- Processing of all service contract purchase orders.
- Processing of customer orders for non-contract chargeable service visits.
- Quoting customers for any repair work and obtaining authorisation for the work to go ahead.
- Monitoring of all repairs.
- Management of the service consignment stock.
- Booking of PPM visits/Call outs for all Field Based Engineers.
- Continual product training provided via Representatives.
Benefits of the Service Co-Ordinator
- £34k-£36k basic
- Quarterly bonus scheme (eligibility commences following successful completion of probationary period)
- Healthcare medical insurance (following period of qualification)
- Contributory pension scheme
- Death in service benefit
- Employee assistance programme
- A/L - 20 days per year plus bank holidays, rising by 1 day per ear after the first full 12 months in post, to a maximum of 25 days plus bank holidays
The Ideal Person for the Service Co-Ordinator
- Qualified by experience in a similar position (Service Co-Ordinator/Administrator)
- Attention to detail
- Used to working at a fast pace
- Used to working to tight deadlines
- Very well organised
- Able to manage own workload whilst observing all deadlines
- Excellent time management skills
- Articulate, with strong writing skills with good vocabulary
- Strong numeracy skills
- Independent thinker - resolution focused
- Able to work independently with minimal supervision
If you think the role of Service Co-Ordinator is for you, apply now!
Consultant: David Gray
Email:
Tel no.
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.