Who are Diligenta?
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
Summary of the Role
A fantastic opportunity to lead on communications delivery for a key account with Diligenta. The ideal candidate is someone passionate about driving colleague engagement who has experience working a similar role in a professional environment.
Benefits
- 33 days including Bank Holidays
- Eligibility for an annual discretionary bonus scheme
- Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
- Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
- Cycle to Work Scheme & Interest free Season Ticket loans
- A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
- A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
- A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
- Apply to find out about our other benefits
What You'll Be Doing
- Developing an annual communications and engagement plan and calendar which supports objectives and improves colleague retention for the account.
- Delivering all elements of the communication and engagement plan
- Working closely with the Account Lead and wider leadership team with the delivery of their communications activity and designing of the communications strategy
- Delivering communications on change activity when required
- Driving participation and engagement with communications and engagement activities
- Ensuring the look and feel of communication channels are consistent with the company wide approach with an engaging tone of voice
What We're Looking For
- Experience in an internal communications of employee engagement role.
- Ideally a corporate environment with a large audience (2000+)
- Experience working in a regulated environment is a bonus, but not essential
- Excellent communication skills, both written and verbal
- Strong copywriting skills