Your new role
As an IT Systems Support Engineer, you'll be at the forefront of the organisation's digital ecosystem-a troubleshooter, a wizard of hardware and software.
Your mission? To ensure ther internal staff sail smoothly through the digital seas.
You'll also wield the magic of Salesforce automation, shaping processes like a master craftsperson.
Responsibilities
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First-Line Guardian:
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Swiftly resolve hardware and software issues for staff.
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Diagnose problems independently or escalate when needed.
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User Guide Artisan:
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Craft and maintain an IT handbook, illuminating the path for all.
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As new products emerge, inscribe user guides with clarity.
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System Sentinel:
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Proactively monitor performance, detecting anomalies before they escalate.
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Utilise Salesforce to automate processes and manage data.
What you'll need to succeed
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Qualifications
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Hold a degree in Computer Science or equivalent certificate.
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Communicate tech concepts effectively to non-technical users.
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Possess problem-solving prowess and time management skills.
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Experience Tokens:
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Familiarity with CRM/ERP systems is advantageous.
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Bonus points for glimpses into the insurance industry or Salesforce expertise.
What you'll get in return
- Competitive salary and benefits-a treasure chest for your efforts.
- Dynamic and supportive team-where growth awaits like hidden passages.
- Stability and growth-our industry whispers secrets of both.
- Process improvement-your legacy, etched in automation runes.
- Private medical healthcare subscription via Vitality-an elixir for well-being.
Let your digital journey begin!
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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