Big things are happening at Topps Group. As Britain's largest specialist tile retailer, selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We've got 300 stores and have just hit record sales. And we're as big on career opportunities as we are on outstanding service and great value. After all, it's brilliant, friendly, knowledgeable people that make us special. Right now we're on a journey of exciting growth, as we build on seven consecutive years of success – there's never been a better time to join the Topps family
We are currently recruiting for a Credit Control Administrator to join our expanding credit function!
Key Responsibilities
- Cash posting and allocation, to include calling for remittances and providing payment update to the sales support team– Trade and Parkside
- Triage of the credit control inboxes ensuring requests are categorised correctly for easy pick up - Tradepay and Parkside
- Providing copy documentation ie invoices, credits, statements to customers
- Tradepay application process- Ensure approved accounts are actioned. All accounts are set to monitored and a credit report is downloaded and filed accordingly (whilst the bugs are being worked through)
- Prepare documentation for LBA process
- Small balance chasing via email - Trade and Parkside
- Direct debit monitoring and set up
- Reporting - ie no. of new customer applications, duplication report, new customer logging (Parkside)
- General ad-hoc duties as assigned by the team – Filing, scanning, etc
Experience Required
- At least a years' experience in a Credit admin role
- Superb communication skills both written and verbal.
- Good Excel and Word knowledge.
- Good time management, planning & organisational skills.
In a culture where hard work is recognised and great results are rewarded, you can look forward to a company bonus that will give you a share of our success - up to 20% of your base salary. Then there's a generous staff discount, a Share Save scheme, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.