Business Unit: COO, Economic Crime Strategy & Change
Salary range: £53,200 - £77,500 per annum DOE + red-hot benefits
Location: UK Remote with occasional travel to a hub
Live to inspire change. Live a life more Virgin.
Our Team
At Virgin Money, we're committed to protecting our customers, colleagues, stakeholders and the wider community from Economic Crime. We aim to stay ahead of emerging risks, maintaining the highest standards of security, transparency and integrity. Our Economic Crime Strategy and Change team is a first line of defence function, responsible for day-to-day Frand and Financial Crime identification ownership, management and control.
We're looking for an Economic Crime Learning & Development Manager to join the team who will be responsible for the development management and delivery of an annual Economic Crime (EC) training plan that supports colleague development while enhancing EC risk culture, awareness and capabilities across businesses units and operational functions.
You'll be responsible for ensuring that Virgin Money conducts business in an ethical manner, demonstrated by the creation and implementation of an EC culture programme, sponsored from relevant Board and LT Members.
What you'll be doing
- Lead the implementation of the Economic Crime training strategy & framework, underpinned by an annual training needs analysis (TNA) and supported by a delivery plan.
- Lead annual planning, schedules, content upgrades and delivery of Economic Crime training, collaborating with learning partners across business units.
- Liaise with Business units, operational team and compliance to help assess capabilities, effectiveness and competence to determine functional training requirements as part of the TNA build.
- Adapt training to align to strategic priorities and address emerging risks and/or regulatory change to help ensure the programme is current and supports the change we need.
- Support Governance resource in methodology to track and report training development, completion and impact.
- Look beyond fraud and financial crime to develop training in other financial crime domains, including Anti-Bribery and Corruption.
- Inputs, regular attendance and updates to relevant governance forums i.e PCB, ECRCF
- Leading role in Transformation programme associated working groups
- Partner with our L&D Comms leads to develop and align n comms strategy, plans and execution
We need you to have
- A strong understanding of UK Money Laundering and Sanctions regulation; FCA requirements; and JLMSG Guidance although SMEs will contribute to content
- Knowledge of financial crime requirements, in particular AML / CTF, Sanctions, Sanctions, Trade Finance, Fraud advisory, customer screening, CDD On Boarding, Payment services & treasury - list not exhaustive
- Knowledge of Retail Banks products, distribution channels, customer types (retail and business mass market)
- Knowledge of risk frameworks, controls & effective measures / MI & Insights
- Experience in training delivery methods including face-to-face and virtual facilitation, creative content build
- Experience in completion of training needs analysis, along with development of learning delivery plans
- A history of strong Stakeholder management across multiple business units
- Excellent change implementation experience and problem-solving skills
- Excellent communication skills both written and verbally
- People Leader experience; ability to lead with purpose, collaborate and push for the greater good, drive inclusion, make is safe to try new things and positively challenge, push boundaries and bring fresh thinking
It's a bonus if you have but not essential
- Knowledge and understanding of Virgin Money's learning management system and the tools we use to create learning content
- Understanding of the tools used to carry out our employee engagement surveys and the ability to analyse these results
Red Hot Rewards
- Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part–Time) plus the option to buy more.
- Up to five extra paid well-being days per year.
- 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
- Market-leading pension.
- Free private medical cover, income protection and life assurance.
- Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.
And there's no waiting around, you'll enjoy these benefits from day one.
Feeling insatiably curious about this role? If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
Say hello to Virgin Money
We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, ‘Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team
It's important to note that there may be occasions where it's not possible to intervi