Work setting: Hybrid
Salary: Between £28,337 and £31,485 per annum
Contract: Permanent
Hours: Full-time (35 hours per week)
Location: London
Are you an organised and proactive professional used to assisting Fundraising Managers in the development, maintenance and review of processes? Do you enjoy developing and maintaining healthy relationships with different stakeholders? Are you committed to high standards of service and customer support?
TPP are recruiting a Fundraising Support Officer on behalf of our client, a well-established charity focused on supporting and protecting children.
The Role:
As the Fundraising Support Officer, you will ensure the team operates effectively, supporting the recruitment and maintenance of individual supporters. You will work closely with the Associate Head of Acquisition and Products and support team members in delivering on fundraising objectives.
Main responsibilities:
- Provide efficient Fundraising Admin Support services to the Acquisition and Products team.
- Assist Fundraising Managers with the development and maintenance of processes and procedures.
- Support administrative tasks, including performance reporting and stakeholder engagement.
- Collaborate with the Acquisition and Products team to deliver against the Individual Supporters strategy.
- Manage the administration of the Acquisition and Products budget, including raising purchase orders and processing invoices.
- Analyse and present data, prepare briefing notes, and contribute to campaign reports.
- Support e-commerce operations, including product restocking, supplier communications, and customer service.
Essential requirements:
- Excellent communication skills and ability to convey complex information effectively.
- Strong ability to collate and present numerical and financial data.
- Good time management skills, with the ability to meet deadlines for multiple projects.
- Experience in maintaining good relationships with both internal and external stakeholders.
- Experience in a customer-led environment.
- Proficiency in Microsoft Office.
- Flexibility and willingness to adapt to changing work requirements.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.