Role Overview
Are you interested in developing a career within a growing HR team? Do you have a passion for people and thrive on building great working relationships with your colleagues? Are you currently working within Learning & Development or Talent Development and have gained experience in coordinating an Apprenticeship offering? If the answer is yes, then we would love to hear from you!
This is a new and exciting fixed term opportunity, working as part of the Talent teams, the core focus is to help us to take our Apprenticeship offering to the next level. You will be first point of contact for all Apprenticeship enquiries and will be responsible for customer orientated service to our employees and Apprenticeship Partners. Ensuring our current and potential learners are kept informed, motivated, and excited about our Apprenticeship Offerings.
We are going through an exciting period of transformation, which has resulted in this new position. So, if you are looking to further develop your skills and want to join a small, growing team who are passionate about people and healthcare science, this could be the role for you!
Key Responsibilities
Apprenticeships
- Being the first point of contact for all Apprenticeship enquires, escalating as appropriate.
- Ownership of Apprenticeship mailbox ensuring emails are responded to in a timely manner and escalated where appropriate ensuring all actions are completed promptly.
- Maintaining Apprenticeship Tracker with starters/ leavers/ movers and generating monthly and quarterly activity report.
- To undertake an initial review of the application form including qualification eligibility check before escalating for approval.
- Support with coordination of Functional Skills
- Coordination of the apprenticeship recruitment processes, ensuring this remains are fit for purpose.
- Creation and implementation of Apprenticeship Induction Programme.
- Work closely with our Apprentice providers to ensure that all aspects of the recruitment/ selection/onboarding and ongoing monitoring are fully supported - research new providers as require.
- Create and issue apprenticeship agreements between apprentices, Synnovis and providers, with potential involvement of legal team.
- Coordinate and participate in monthly Apprenticeship Partner meetings - including making contact all Apprentices prior to monthly meeting to get feedback on programmes and any concerns.
- Following up on actions with Apprentices/ Mentors/ DAS from monthly meeting and updates from Apprenticeship providers
- Implement and maintain processes and documentation for Synnovis Academy
- Conduct site visits and progress reviews with apprentices and mentors.
- Manage the DAS (Government Digital Account Service)
- Liaise with our Government Account Manager to keep abreast of Apprenticeship developments and as a point of escalation for queries.
- Manage and maintain Synnovis Academy Synfo page (Intranet)
- In the absence of the Talent Team Administrator manage Apprenticeship travel and accommodation bookings.
- Coordination of seasonal and annual promotional communication/ engagement campaign including leading the National Apprenticeship Week activities
- Coordination and attendance of annual and ad hoc celebratory events - such as the Degree Apprenticeship celebration
Placements
- Responsible for administration and co-ordination of placements such as T-Levels
- Coordinating between college and departments to arrange placements.
- Administration of Placement documentation
- Coordination of rotations required in laboratories for training, such as Synnovis Graduate Training Programme, Specialist Portfolio, Scientific Training Programme (STP) and Higher Specialist Scientist Training (HSST) Programme
- Liaising with Synnovis Training Leads / Manager and contacts from external organisations.
- Review of placements, collating feedback
- Liaising with Health & Safety, HR and Legal teams to ensure all relevant documentation is correct for placements.
- Site visits for placements if required.