Dynamics NAV Customer Services Consultant - Gold Partner - Actively looking
My client are a Microsoft Gold Partner currently on the look out for a D365 BC Support consultant as they look to grow out their Support team. These guys specialize in 3 different verticals; fashion, furniture and PubCo and have their own product that use to integrate in with business central. You will be required to work closely with clients, and the consultancy team and ensure tasks and support projects are done on time and to an appropriate level.
Key Responsibilities:
- To undertake in-depth investigation of logged incidents: troubleshooting errors, identifying issues, and implementing resolutions within SLA
- To work with multiple customers and systems (Business Central / Dynamics NAV)
- To support 3rd party software within Business Central / Dynamics NAV
- Where an incident is identified as resolvable at software support level, to produce scripted documentation for the knowledgebase
Key Requirements:
- Previous Dynamics NAV and/or D365 BC experience & knowledge essential
- Excellent working knowledge of Dynamics NAV / D365BC solutions
- Previous software support experience highly desirable
- ERP/Accounts experience preferable but not essential
- Working knowledge of SQL/Database knowledge is preferable
- Experience in working with BI products such as JET desirable
- Knowledge of the operating systems and databases on which the solutions are deployed
If interested, please send an updated CV to