Job Title: Lettings Coordinator
Location: Birmingham City Centre
Job Role:
As a Lettings Coordinator, you will play a vital role in facilitating the smooth operation of our property lettings process. You will be responsible for managing administrative tasks, coordinating property viewings, and ensuring compliance with all relevant regulations. The ideal candidate will have previous experience in lettings administration and a strong understanding of the rental market.
Key Responsibilities:
1. Administration:
- Manage all aspects of lettings administration, including drafting tenancy agreements, processing applications, and maintaining accurate records.
- Ensure all documentation is completed correctly and in compliance with regulatory requirements.
- Liaise with landlords, tenants, and third-party suppliers to facilitate the letting process effectively.
2. Property Viewings:
- Coordinate property viewings for prospective tenants, ensuring properties are presented in their best light.
- Respond promptly to viewing inquiries and provide detailed information about available properties.
- Gather feedback from viewings and communicate relevant information to landlords.
3. Client Relations:
- Build and maintain strong relationships with landlords and tenants, providing exceptional customer service at all times.
- Act as the primary point of contact for client inquiries, resolving any issues or concerns in a timely manner.
- Keep clients informed throughout the lettings process, providing regular updates on property status and rental agreements.
4. Compliance:
- Stay up-to-date with all relevant legislation and regulations governing the lettings industry.
- Ensure compliance with legal requirements, including conducting right to rent checks and adhering to data protection guidelines.
- Implement best practices to ensure a high standard of service and professionalism in all dealings with clients.
Qualifications and Skills:
- Previous experience in lettings administration is essential.
- Strong organisational skills with the ability to prioritise tasks effectively.
- Excellent communication skills, both written and verbal.
- Knowledge of relevant legislation and regulations governing the lettings industry.
- Proficiency in Microsoft Office and property management software.
- Proactive attitude with a commitment to delivering exceptional customer service.
AMR are one of the UK's largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.
We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant.
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.