Are you an enthusiastic and customer-focused individual who knows how to create and maximise sales opportunities? Do you thrive in a busy office environment and enjoy providing excellent customer service? Our client is seeking a talented and driven Inbound Sales / Account Manager to join their dynamic team in Irlam.
Location: Irlam
Salary: £24,000 - £26,000 per annum+ - flexible depending on candidate experience
Full Time, Permanent role - with hybrid working (2 days from home) upon completion of successful probation period.
Responsibilities:
- Provide exceptional service to customers, exceeding organisational standards
- Utilise a consultative sales approach to recommend products that best suit customer's needs
- Identify up-selling opportunities and promote associated products and services
- Deliver product information and official quotes through phone and email interactions
- Follow up on quotes by proactively contacting customers via phone and email
- Address customer and supplier inquiries in a professional and courteous manner
- Build and maintain outstanding relationships with customers, understanding their needs and solving any problems that may arise
- Accurately record all customer communications and opportunities in our CRM system
- Gather and store customer product information to secure future business
- Continually develop knowledge of the products offered by our client
- Achieve sales targets and annual objectives set by the organisation
- Perform other assigned duties as required
Requirements:
- Proven experience in customer service and sales, including inbound and outbound calls
- Track record of exceeding targets and KPIs
- Strong verbal, writing, and listening skills
- Excellent teamwork skills, building positive relationships with colleagues
- Strong organisational skills, ability to prioritise tasks and manage time effectively
- Motivated, with a positive and enthusiastic attitude
- Ability to work well under pressure in a busy office environment
- Commercial awareness, understanding how businesses operate and compete in their market
- Well-presented, punctual, flexible, and enjoys working with like-minded individuals
- Proficient in Microsoft Office and experienced with various computer systems
If you are passionate about sales, providing exceptional customer service, and working in a dynamic team environment, then this is the opportunity for you! Join our client's team and be part of a company that values its employees and their contributions.
To apply, please submit your resume and a cover letter detailing your relevant experience and why you believe you would be a great fit for this role.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.