Job Summary: The Sales Support Executive will provide vital assistance to the sales team, ensuring smooth operations and effective customer interactions. This office-based role involves managing administrative tasks, coordinating with various departments, and supporting sales initiatives. The ideal candidate is organized, proactive, and possesses strong communication skills.
Key Responsibilities:
- Assist the sales team with administrative tasks, including preparing sales documents, proposals, and contracts.
- Maintain and update the customer relationship management (CRM) system with accurate and up-to-date information.
- Process sales orders and ensure timely delivery of products/services to customers.
- Coordinate with internal departments, such as marketing, finance, and logistics, to ensure seamless order processing and customer satisfaction.
- Prepare and analyze sales reports, providing insights to the sales team and management.
- Handle customer inquiries, providing information and resolving issues promptly and professionally.
- Support the sales team in organizing and executing sales campaigns, promotions, and events.
- Monitor inventory levels and coordinate with the procurement team to manage stock availability.
- Assist in the preparation and follow-up of sales meetings and presentations.
- Provide general administrative support to the sales team as needed.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
- Proven experience in a sales support or administrative role.
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in using CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
- Ability to work effectively in a fast-paced environment and handle multiple priorities.
- Customer-oriented mindset with problem-solving abilities.
- Proactive and able to work independently as well as part of a team.
Benefits:
- Competitive salary and benefits package.
- Comprehensive health and dental insurance.
- Retirement plan with company match.
- Opportunities for professional growth and career advancement.
- Supportive and collaborative work environment.
- [Other benefits specific to your company].