We are recruiting for an Operations Analyst to join a company which plays a central role in supporting competition in the non-household retail water market. As an Operations Analyst, you will be supporting members of an Operations and Assurance team**, carrying out the financial settlement process and enabling the efficient entry of new members into the market.** If you want to play a key role in driving improvements to processes and services offered to Trading Parties in the Non-Household Water Market and you have a good understanding of governance frameworks within a regulated industry, a pply today!
Key responsibilities:
- Carry out the financial settlement process to deliver accurate and timely reporting
- Enable the efficient entry of new members into the market, reducing barriers to entry
- Facilitate planned and unplanned exit of Trading Parties from the market to ensure a smooth transfer of customers
- Work to a monthly cycle, produce reliable reporting tools and analysis, escalating any issues
- Implement efficiency enhancements to business processes
- Act as a Subject Matter Expert within the Operations and Assurance Team and other departments to drive market improvements.
- Representing the company at market, industry and wider forums and events
- Present material to members at monthly committees and forums, sharing trends and provide feedback to members
- Provide support to the audit and assurance functions within the team
Skills and experience required:
- An understanding of operational processes and procedures
- Experience in governance frameworks within a regulated industry
- Process, compliance and risk management experience in driving improvement.
- Collaborative with the ability to shape issues, influence and network with key members and stakeholders
- Able to work in a fast-paced environment and good commercial awareness.
- Strong analytical and problem-solving skills
- Ability to interpret complex data and convert into plain English for a wide range of audiences
Ref: 14833
Role: Operations Analyst (Water)
Location: Hybrid/Southampton
Salary: £30,000 - £32,000
Term: Perm