£28K/yr to £42K/yr
South Cambridgeshire, England
Permanent, Variable

Vehicle Technician - Automotive

Posted by Grainger Motor Group.

Our EMG dealership in Duxford is a part of Grainger Motor Group, the fastest growing family-run business in the UK. We are looking for a Vehicle Technician to join our well-established dealership and support our aftersales team, working on a range of mitsubushi and non franchise cars, are you and all round skilled tech looking to work in a great business?

Responsibilities

  • Complete scheduled vehicle servicing in line with manufacturer guidelines.
  • Undertake diagnostic activities to identify causes and solutions for customer vehicle issues.
  • Conduct electronic visual health checks (EVHC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers.
  • Liaise directly with customers and service advisers, providing outstanding customer service.
  • Ensure vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and manufacturer requirements.
  • Participate in on-going training and development to ensure product and service knowledge is up to date.
  • Contribute to local and company wide process improvements and innovations.
  • Mentor and provide guidance to apprentice technicians, where applicable.

To be successful in this role you will have:

  • Excellent problem-solving skills and strong attention to detail.
  • A strong customer service focus with the ability to communicate technical information to a non-technical audience.
  • Outstanding organisation and time management skills with the ability to work to deadlines.
  • You will ideally be a Level 3 qualified vehicle technician. (Preferred)
  • You will hold a full UK driving license. (Essential)
  • Have manufacturer experience. (Preferred)

What We Offer

  • An opportunity to work for a family-run business with a great culture, staffing events, and a friendly working atmosphere.
  • Support for employee career development and enhanced status within your field (e.g. senior technician/ workshop managers titles).
  • A positive attitude to work-life balance, and a 5 day working week
  • A generous holiday package with up to 33 days holiday( including bank holidays).
  • Training opportunities across varied disciplines, for example specialisms in EV cars, Ford Academy and MOT training if required.
  • Competitive pay package.
  • Working week Monday to Friday and flexible Saturday overtime if required.