Our EMG dealership in Duxford is a part of Grainger Motor Group, the fastest growing family-run business in the UK. We are looking for a Vehicle Technician to join our well-established dealership and support our aftersales team, working on a range of mitsubushi and non franchise cars, are you and all round skilled tech looking to work in a great business?
Responsibilities
- Complete scheduled vehicle servicing in line with manufacturer guidelines.
- Undertake diagnostic activities to identify causes and solutions for customer vehicle issues.
- Conduct electronic visual health checks (EVHC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers.
- Liaise directly with customers and service advisers, providing outstanding customer service.
- Ensure vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and manufacturer requirements.
- Participate in on-going training and development to ensure product and service knowledge is up to date.
- Contribute to local and company wide process improvements and innovations.
- Mentor and provide guidance to apprentice technicians, where applicable.
To be successful in this role you will have:
- Excellent problem-solving skills and strong attention to detail.
- A strong customer service focus with the ability to communicate technical information to a non-technical audience.
- Outstanding organisation and time management skills with the ability to work to deadlines.
- You will ideally be a Level 3 qualified vehicle technician. (Preferred)
- You will hold a full UK driving license. (Essential)
- Have manufacturer experience. (Preferred)
What We Offer
- An opportunity to work for a family-run business with a great culture, staffing events, and a friendly working atmosphere.
- Support for employee career development and enhanced status within your field (e.g. senior technician/ workshop managers titles).
- A positive attitude to work-life balance, and a 5 day working week
- A generous holiday package with up to 33 days holiday( including bank holidays).
- Training opportunities across varied disciplines, for example specialisms in EV cars, Ford Academy and MOT training if required.
- Competitive pay package.
- Working week Monday to Friday and flexible Saturday overtime if required.