Just Recruitment is working with a growing business, at the forefront of their sector, looking to add a Field Service Engineer to their team - covering the South West - including Somerset, Wiltshire, Berkshire, Hampshire and surrounding.
The key purpose of this role is to be responsible for the Installation, Commissioning, service, repair, breakdown and maintenance of our range of capita equipment in a variety of environments, located in the South West.
Duties include:
Installation, commissioning, maintenance, and fault finding of a wide range of different
manufactured and third-party equipment
Provide user training to end clients when required
Provide feedback to customers on any issues raised during a commissioning, maintenance,
or fault-finding visit
To be considered for this exciting role you must be able to demonstrate a background working in a field service or technical support role, gained within a capital equipment environment. You should be qualified to a minimum of level 3 or above in electrical installation/ Engineering/maintenance or another relevant technical discipline with 3 years' experience. Alternatively, a gold card electrician would be considered along with 2391 testing and inspection.
Applicants are welcome from a wide range of equipment backgrounds.
You must have impeccable customer service skills and a confident and professional manner in customer facing environments.
Key requirements:
Previous experience of performing in a technical field service team
Clear and concise written and spoken communication skills
Ability to present information in a structured and balanced way
Good working knowledge of Word, Excel
Ability to work as part of a team
Positive 'can-do' attitude
Problem solver - ability to engineer solutions on the job
Ability to work and manage in a high-pressure environment
Work autonomously taking initiative to resolve customer issues
Willing to travel and work unsocial hours when needed
Some overnight stays required
Benefits:
This is an excellent opportunity to join a world class organisation. You will be
joining a national team of Field Service personnel who take great pride in their work and who aim to build upon long term relationships with customers.
You will be continually challenged as you are exposed to new technologies. You will receive constant support and guidance from senior management and your technical knowledge will be furthered through training courses.
For those with the desire there are opportunities to progress your career within the
department and into the wider company.
In return, the successful applicant will benefit from dedicated product training, recognised by the industry, which will run on an ongoing basis as new products are introduced. A generous remuneration package is also guaranteed, including competitive salary, company healthcare package, contributory pension scheme, phone, and laptop, along with the opportunity to progress your career within a market leading organisation