Trainee Legal Assistant required to join and support the Personal Injury Team based in Ipswich
Starting salary £20,800
Office based
Mon to Fri 9-5pm
Modern office space with lots of company benefits
Career progression
As a Personal Injury Support Assistant you will support Personal Injury team on a day to day basis.
- Assisting with post and communications
- Co-ordinating photocopying and filing for the team in conjunction with Central Office Services
- Preparation of forms and paperwork necessary for the conduct of client files, to include file closing and opening
- Day-to-day support to fee earners
- File work
- Working closely with the PI team to input all data received from claimants and submit claims on behalf of the fee earners
- Sending instructions to medical agencies for treatment and/or appointments
- Requesting medical records
- Collecting ID documents from clients and liaising with the Central File Opening team to ensure all client files are opened
- Dealing with requests for information; checking archived files for payments etc
- Updating clients regularly on behalf of the team
- Calls to/from clients, third parties and medical agencies
Other duties
- Maintain each client file in accordance with the requirements of the firm's ISO standard, benchmarks and the SRA
- Attend any relevant meetings
- Run monthly reporting and distribute to appropriate external recipients
- Carry out any reasonable duties as may be directed by the Partners/Management/Team Members of the firm
Knowledge, Skills and Experience
- Some office based experience in an administrative role
- A good telephone manner
- Great interpersonal skills
- The ability to prioritise workload
- A flexible approach to your work
- The ability to remain calm under pressure
- Excellent client service
- Knowledge of how to use office equipment
- Capable of maintaining client confidentiality at all times
- A Level, degree, currently studying or work placement in Law would be an advantage
If the above role sound of interest to you, you have the relevant skills and experience please apply today.