Graduate Analyst - Technology Sector - York (outskirts - hybrid / remote)
#TeamCandour are working with a thriving Microsoft Gold Partner based on the outskirts of the beautiful city of York to source 2 x Graduate Analysts to join their growing team.
These are entry level roles open to enthusiastic candidates looking to get a foot hold in the industry, obviously relevant education will stand you in good stead but of more importance is the right attitude and a willingness to pick up new skills!
The company operate on a hybrid remote basis and you will be required to be in the office 2 days per week.
Key responsibilities:
- Assist in the delivery of any size of project and manage delivery unaided of small to medium level projects.
- Data processing and general day to day support for the senior members of staff, which includes Manipulating data and data processing
- Managing and delivering all assigned projects effectively
- Providing direct support to the Consultants, Service Delivery Managers and the General Manager
- Supporting delivery of Managed Services, ensuring that all service level agreements are achieved
- Importing of license entitlement and inventory data.
- Provision of excellent support to both our External and Internal Customers via the telephone, email system and face to face and to maintain a high level of customer satisfaction at all times.
- Provide any Administrative Support as needed and undertake any other project tasks as required.
- Develop and maintain communication skills appropriate to the environment.
- Support objectives as defined in the company's information security policy
- Perform your tasks in support of data and information security
Key skills:
- Proficient in the use of Word, Excel, Outlook and PowerPoint.
- Professional telephone manner, call handling and active listening skills.
- Excellent verbal and written communication skills
- Strong analytical, problem solving and decision-making skills
- A strong eye for detail
- High degree of multi-tasking with the ability to coordinate completion of multiple tasks and deadlines, prioritise at short notice and excellent organisational and time management skills
- Ability to work under pressure whilst maintaining a high degree of accuracy
- Ability to prioritise work, with minimum supervision and use initiative to ensure that deadlines are met
Curious? We're always available to talk through the finer details of what could be an amazing opportunity, reach out anytime!