The Role
Delighted to be supporting a well established organisation with their search for a Fleet Administrator for a 12 month fixed term period.
Duties:
- Arrange short term hires for the customer and keep them updated of the progress.
- Co-ordinate short term hire insurance claims with the relevant customer departments when required.
- Review the fleet management shared inbox ensuring customers are responded to in a timely manner.
- Work within department KPI's.
- Manage internal / external e-mails and Telephone enquiries
- Manage all aspects of invoices
- Provide authorisation to external workshops, record the job information on the fleet management system.
- Take ownership of customer hire issues
- Make vehicle bookings with external workshops; track these bookings and notify the customer or supplier of any changes.
- Tracking of the monthly vehicle schedule for both internal and external workshops and notify the customer of any late events.
- Deliver effective control of vehicle event dates when moving dates forward in the fleet management system.
- Arrange short term hires for both internal and external vehicles. Record hire vehicle damage in the fleet system to ensure costs are appropriately charged.
- Month end review of all daily hire data ensuring no blank fields and vehicles are up to date.
- Manage the internal short term hire fleet, moving vehicles between sites when required.
- Audit supplier service, quality and cost; rectifying any supplier issues.
- Manage vehicle recalls.
- Record vehicle movements in the fleet system.
- Quality check event documentation
- Management of V5 documents.
The Person
This is a fantastic opportunity for a data driven individual who is inquisitive and enjoys analysing data, whilst providing excellent customer service to their clients.
Hybrid working is available, working 2 days from home once comfortable in the role.
Core Competencies
- Competent in MS Office, Word Excel and Outlook
- Excellent communicator
- Data driven and inquisitive to challenge errors
- Comfortable working in a team
- Professional and adaptable to change
Next Steps
If you are interested in this role, please contact for further details.