Do you have excellent communication skills and thrive in a busy setting? Our fantastic client is seeking a highly dedicated professional with a passion for delivering excellent internal support to sales team. This role consists of building great internal relationships with the account managers and provide support with any administrative activity.
Duties and responsibilities will include:
Carrying out sales processes in an efficient and effective manner
Updating price lists accordingly
Providing great admin support including taking orders and updating invoices
Support on monthly sales reports
Building great relationships with clients
Ensuring fantastic customer experience
Supporting the sales team with customer enquiries
Managing complaints when required
Directing any specific complaints to the appropriate team escalating when necessary
Accurately updating information and documentation as required
Entering data relevant to the IT systems
Working towards company compliance and data protection
Liaising with the warehouse manager keeping to time frames
Acting as first point of contact for initial client contact
Key skills and experience required:
Have fantastic communication skills
Demonstrate strong MS office package skills including Word and Excel
Be adaptable to the needs of the role
In return my client offers a lovely working environment with the opportunity to bring your skills to the