Job Title: Mobile Technical Supervisor
Location: North/Central London
Package: £52,000 + Company Van + Hybrid Working
Monday - Friday: 8am - 5pm
**Job Purpose:
The Mobile Technical Supervisor plays a critical role in overseeing and coordinating the delivery of high-quality technical services across multiple client sites within the facilities management sector. This role ensures that maintenance, repairs, and compliance tasks are carried out effectively and safely, while managing a team of mobile engineers and contractors to meet performance standards and client expectations.
**Key Responsibilities:
- Supervision of Technical Teams:
Oversee and provide support to a team of mobile engineers, ensuring that work is completed to the required standards and within agreed timeframes.
- Maintenance & Repairs:
Coordinate and supervise the delivery of planned preventative maintenance (PPM) and reactive repair services across multiple sites, covering mechanical, electrical, HVAC, and general building services.
- Health & Safety Compliance:
Ensure all work is carried out in compliance with company health and safety policies, procedures, and relevant legislation (including HSE regulations). Conduct site audits and risk assessments regularly.
- Client Liaison:
Build and maintain strong relationships with clients, acting as a key point of contact for technical issues. Provide timely updates on work progress and address any concerns or queries.
- Performance Monitoring & Reporting:
Track team performance and ensure that Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met. Generate reports on maintenance activities, incidents, and overall site performance.
- Technical Troubleshooting:
Provide technical expertise and support to the engineering team, assisting with more complex issues and ensuring that technical solutions are efficient and cost-effective.
- Project Management:
Assist with the planning and execution of minor works and small-scale projects, ensuring they are delivered on time, within budget, and meet the required quality standards.
- Supplier & Contractor Management:
Manage and liaise with external contractors and suppliers to ensure that outsourced services meet company and client standards.
- Inventory & Resource Management:
Ensure proper inventory levels of tools, equipment, and spare parts are maintained. Manage the procurement of necessary materials and ensure cost-effective practices.
**Skills & Qualifications:
- Technical Expertise:
In-depth knowledge of mechanical, electrical, or HVAC systems. A relevant qualification in Engineering, Electrical, or Mechanical disciplines (e.g., City & Guilds, NVQ, or equivalent).
- Experience:
Proven experience in a supervisory role within the facilities management or building services industry, ideally in a mobile position covering multiple sites.
- Compliance Knowledge:
Strong understanding of health and safety regulations, compliance standards, and industry best practices, including familiarity with UK legislation and standards.
- Leadership & People Management:
Experience in managing, mentoring, and developing teams. Ability to motivate staff to meet deadlines and maintain high standards.
- Communication & Interpersonal Skills:
Excellent communication skills, with the ability to interact with clients and colleagues at all levels. Strong customer service focus.
- Problem-Solving & Analytical Skills:
Ability to troubleshoot technical issues and implement effective solutions quickly and efficiently.
- IT Proficiency:
Competence in using Microsoft Office suite, Computer-Aided Facilities Management (CAFM) systems, and other relevant software.
**Desirable:
- Certifications:
Recognised certifications in Health and Safety, such as IOSH or NEBOSH.
- Driving Licence:
Full UK driving licence is essential as the role requires regular travel across various client sites.
**Benefits:
- Competitive salary
- Company vehicle provided
- Pension scheme
- Paid holidays
- Professional development opportunities
- Flexible working arrangements
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.