Are you detail-oriented, proactive, and a natural communicator? We're looking for a Customer Accounts Assistant to join our dynamic team! In this key role, you'll handle crucial day-to-day operations, from processing data entries to managing supplier relationships, ensuring smooth and efficient service for our customers.
ADM Agriculture operates from locations throughout England and offers a people-based quality service to farmers and consumers. As well as providing an integrated supply chain to ADM's UK assets in milling and oil seed crushing, ADM Agriculture supply a full range of non-grain feed ingredients to the feed and fuel markets, alongside a comprehensive range of seed and fertiliser products.
Key Responsibilities
- Acurately input daily customer weight data from reports
- Follow up with hauliers to obtain and update outstanding weight information
- Process new accounts and manage account updates seamlessly
- Act as the main contact for supplier queries, fostering effective communication
- Scan tickets and invoices for efficient record-keeping
- Answer incoming calls with professionalism and a customer-focused approach
- Provide additional support on other tasks as needed
What We're Looking For
- You'll be someone who thrives in a fast-paced environment and values accuracy and efficiency. You'll bring:
- Proficiency in Microsoft Office (Outlook, Word, Excel) and confidence in adapting to bespoke systems
- A solid understanding of commercial processes
- Strong communication and interpersonal skills
- A collaborative spirit and the ability to build effective relationships both internally and externally
If you're excited to make a real impact in a supportive and engaging environment, apply today!
Your Future Perspective
Challenging tasks, short decision-making processes and a high level of personal responsibility in a modern work environment.
Room for innovative thinking and growth with the possibility to manage your own career path.
A company culture which promotes continuous learning and diversity. Some of ADM's employee resource groups (ERG's) are:
Young Professionals Network.
Access to the company's Mentorship Programme as a mentor or mentee.
Women's ERG
Multicultural ERG
ADM Pride Network
Excellent career opportunities in a world leading nutrition company.
An attractive remuneration including a variety of social benefits like subsidized health & fitness offers.
ADM is a company where managers and colleagues are encouraged to discuss and enable the flexibility that is needed to meet the demands of work and life.
Additional benefits and support for maternity and paternity leave
ADM are an advocate of having a workforce who are aware of their mental health. In addition to our network of Mental Health First Aiders, all new starters to the business will be enrolled in 'Mental Health Aware' training within three months of joining the business.
Learn more about ADM at www.adm.com and www.adm-agri.co.uk
We are proud to be an equal opportunity workplace and value diversity at our company to encourage a diverse range of perspectives, skills, experience and knowledge within our business. To assist with this the Company has established a UK Diversity forum to support participation of underrepresented groups in the work place. If you feel this job is for you, unlock your potential and apply now online informing us about your earliest possible entry date and salary expectation. By applying for this position, you agree to ADM's privacy notice.