Our client is a leading global multi-modal freight forwarder & parcel distribution company and are expanding their team at their head office. They are looking for an International Customer administrator to join their driven team!
Benefits:
- Free on-site parking
- Pension Scheme
- A friendly and driven working atmosphere
- 25 Days Holidays plus Bank Holidays
Key Responsibilities
- Manage the portfolio of existing international customers.
- Serve as the main point of contact for customers and respond promptly to queries and concerns.
- Produce quotes for customers and provide troubleshooting advice for systems and label printing.
- Liaise with the China office regularly for import and export queries
- Develop relationships and partnerships with new and existing customers.
- Work towards achieving individual targets and KPI's and contribute to business goals.
- Prepare regular reports for management to evaluate effectiveness.
Skills & Requirements
- Excellent customer service and communication skills over telephone and face to face.
- Detail driven and adherence to deadlines.
- Computer literate with knowledge of all Microsoft Office applications.
- Excellent team-worker with drive and enthusiasm.
- Familiarity with CRM systems
If you interested in the role, send your CV to the office. Alternatively, give us a call to be the first to apply!