Position: Sales Manager
Location: London (some hybrid work an option)
Salary: £50k plus bonus
Type: Permanent
The Role
This Sales Manager role is crucial for driving, supporting, and enhancing the performance of the Sales Teams in terms of revenue, margin, activity, and accountability. This is achieved through clear targeting and performance reporting. The role demands a professional, systematic approach to Sales Management and team activity. Proficiency with Salesforce for management and reporting is essential.
Main Duties and Responsibilities
- Manage, support, and drive day-to-day Sales Team activity.
- Develop and support Sales planning to achieve agreed KPIs, producing clear forward Sales Plans for each Business Development Manager engaged in sales to agents, including overseas travel.
- Both individually and through the team, develop and grow current key accounts; also target and win new accounts capable of becoming key accounts.
- Design and implement a tiered account management regime, ensuring proportionate attention to different levels of account.
- Design, propose and implement professional monthly reporting, both in terms of quantitative achievement and supporting narrative and learnings.
- Conduct and document monthly 121 meetings to track activity, agree future activities, and provide coaching as needed.
- Manage the Direct Sales team, ensuring optimal lead exploitation.
- Continually develop the Direct Sales process, working with IT and Marketing to optimize the Customer experience, leveraging technology as required.
- Contribute to group Sales Strategy, planning, budgeting, and forecasting.
Skills & Experience
- Significant experience in a similar role, all sectors considered
- Experience of using Salesforce
- Proven track record in Sales Team Management, with an emphasis on professional, systematic Sales disciplines.
- Evidence of prior success in coaching and development of individuals, both in-office and in-field.
- Experience in using, fully adopting, and developing CRM systems as a foundation discipline for Sales Management.
- Experience in using CRM/other reporting systems and co-development (with IT) of Management Information (MI) and customer experience solutions.
- Experience in managing remote-located Sales team members.
- Evidence of effective internal stakeholder engagement in pursuit of role objectives.
- Confidence in creating and delivering professional presentations and management reports to senior management.
Person Specification
- Commercially minded, KPI-focused, and results-oriented.
- Strong and persuasive communicator at all levels.
- Able to combine firmness with diplomacy/sensitivity in applying new disciplines to long-serving as well as new/recent sales team members.
- Excellent self-organizational skills, able to work to deadlines, work well under pressure, and be comfortable with dynamically changing priorities.
- Outgoing, personable, and professional, an effective Brand Ambassador to business customers.