Join our team!
This role sits within our Stadia division, catering for fans and visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets to be catered for, our specialist teams are experts in adapting to our client's needs with locally sourced seasonal menu's.
To contribute to the sustained growth of Conference & Events turnover by supporting the sales function across the division, this role directly supports the individual Venue Sales teams and the Group National Sales Manager.
This position is fully remote.
What you'll be doing...
Your key responsibilities as the Group Sales Support Manager will consist of:
- Contribute to the annual site conference and event sales budget and business plan
- Ensures offers and initiatives are implemented to deliver growth, profitability and continuous improvement
- Supports in the creation of the conference and event business plan
- Supports the venue sales teams across the UK with the sales lifecycle, specifically but not limited to the below:
o Supporting the venue teams by completing function sheets, invoices, contracts, and proposals to clients
o Chase provisional bookings across the business to drive confirmed business
o Completing final details appointments where required
o Being a customer facing point of contact during busy periods at specific venues (virtually, phone, teams, email etc)
- Research and identify individual, organisational, and business targets to support the development of new sales opportunities for the Group National Sales Manager to follow up on
- Help to configure the CRM system to consistently improve user experience (both internal and external) and drive brand standards
- Support the Group National Sales Manager with national sales campaigns
- Support the debt management process by chasing for payments, ensuring these have been received and allocated to specific bookings
- Support the management of suppliers and invoicing
- Supporting the growth of 'Venuelior' & 'Food Smiths' brand (the national conference and events sales brands)
- Help with the creation of marketing collateral across the business as and when required
- Provide general admin support as required across the sales function
Working Pattern: Monday to Friday, 25hours
What can you bring?
The experience and knowledge we are looking for from the future Group Sales Support Manager include:
- Excellent standard of communication skills, verbal and written
- Excellent IT skills
- Customer service orientation
- Attention to detail
- Excellent working in a team or alone
- Previous experience in a conference and events sales administration - essential
Our way of saying thank you...
At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
- FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.
Support Your Way of Life:
- Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
- Holiday Allowance: Relax & recharge with 28 days holiday, increasing to 31 days after two years service
- Family Leave: Prioritise family commitments with flexible leave options
- Paid Charity Leave: Make a positive impact with two additional paid days for charity work
- Big Enough for Growth, Small Enough to Connect: Opportunities for career progression while developing a close-knit community
- Supporting You Through Life's Ups & Downs: Access mental health support & comprehensive wellbeing benefits
- Keeping Finances & Wellbeing in Mind: Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme
A salary of £32,000 per annum (pro-rata), 28 days holiday*, life assurance, a workplace pension & free lunches on site
- Pro rata, incl. bank holidays
Why it's great to work for us...
Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
- Workplaces & Office Space
- Sporting Venues & Stadiums
- Attraction & Heritage Sites
- Public Sector & Defence
- Health, Care & Hospitals
- Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.
That's why 85% of colleagues tell us how proud they are to work for us!
Elior Celebrates Equality
Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!
Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.