Key role objectives
The post holder will provide Human Resources support and day to day advice and guidance on the interpretation and application of policies and employment law to managers and employees ensuring that council policies and procedures are followed appropriately.
The post holder will proactively manage an individual caseload of employee relations and attendance management cases including complex and sensitive casework, supporting managers in undertaking employee relations investigations and hearings, attendance management meetings, capability meetings and other procedures of the Council whilst liaising with managers, employees and trade union representatives to seek resolution of HR/workforce issues, recommending action or support as appropriate.
The post holder will carry out analysis and interpretation of different types of data from a variety of sources and produce management information as required using the metrics to proactively identify issues, trends and effective solutions. Contribute to the development of the Council's HR policies and procedures, and the implementation of changes to procedures and best practice guidance.
Support the design and delivery of HR related learning and development events for managers to address service and individual needs.
Key Duties/Areas of Responsibility
- Provide technical and professional advice to the service and its customers
- Lead research, special investigations and service improvement projects or support others in project work, including performance management, contract management of providers and ensuring delivery is within the allocated budgets.
- Co-ordinate the day to day administration of the service and projects including managing the timetable, record keeping, document maintenance and development
- Ensure actions from projects are rolled out successfully, this will include checking quality and auditing of processes if relevant
- Administer contracts, including certification of applications for payment, issue of instructions, monitoring and control of project expenditure, and issue of certificates of practical completion
- Provide HR advice in relation to people or structural changes taking account of budget impacts and implications.
- Lead and manage a small group or team on specific projects and bespoke pieces of work.
Working in a technical role, providing advisory/regulatory advice within a customer-focused service delivery organisation
Managing projects including performance management, reporting against targets
Carrying out research, analysis and producing the relevant reports/action plans
Exercising effective financial control and working within budget constraints
Communicating and liaising with a wide range of people
Maintaining sensitive and confidential information
Managing and developing staff, including carrying out performance and development reviews and recruiting and selecting staff
Performance management and quality assurance systems
Reviewing and revising business processes and implementing new ways of working
Using a range of computer applications and ICT including word processing, spreadsheets, databases, presentation software, internet and e-mail
2. Qualifications
Level 6 qualification e.g. Bachelor Degrees, Graduate Certificates and Diplomas, or Level 5 qualification e.g. Diplomas of HE and FE, foundation degrees and HNDs, plus experience in relevant areas of work over a period of years
Or
Evidence of the equivalent level of knowledge gained through work experience