Insurance Administrator - Commercial Team - City of London - Award-winning financial service- salary depending on experience around £25.000 - £35.000 - Office based - Relaxed and fun office environment - Very social team - Career progression opportunities - Specialist in the industry - Previous insurance or legal experience highly advantageous!
Insurance Administrator/ Underwriter/ Underwriting Administrator/ Compliance Administrator/ Loan Administrator
About us: We are an award-winning financial service offering mortgage advice, wealth management, and insurance broking. We are based in The City of London. We are specialists in the insurance industry. We are a national brokerage employing over 220 people, with offices in ten locations across the UK, Channel Islands, Hong Kong, and Singapore. We provide continued development with on-the-job training and professional qualifications needed to build successful careers in Mortgages, Insurance, Wealth, and Protection. As a leading, multi-award-winning financial services intermediary we are committed to finding the best talent for our company. If you are looking to join a relaxed and fun team with a great office culture and opportunities for career progression apply today.
About the role of Insurance Administrator and Responsibilities:
- Reading through client correspondence files to understand client needs.
- Reading through historical correspondence files if needed.
- Filing client correspondence into the system.
- Finding Insurer documentation, invoices, and recent correspondence in files.
- Updating Quotation forms to new format, Compliance checks for Company Names & Directors.
- Putting together Pre-renewal correspondence to clients 6 weeks before the renewal date and working alongside the Account Executives.
- Updating Renewal changes on forms received by clients and towards in-house point of contact,
- Using received Terms to compile renewal reports for Account Executives to add financial advice.
- Adding premiums to client accounts on the computer system.
- Chasing clients for renewal instructions.
- Instructing Insurers to incept cover by renewal date.
- Chasing clients for aged debt.
- Checking over documents for errors.
- Reading Engineering Reports, filing correspondence from Insurers and clients in files, and sending engineering reports to clients
Ideal candidate for the Insurance Administrator:
- Prior Insurance knowledge - BONUS!
- Prior experience using Microsoft Office, Outlook, Teams and Microsoft folder/filing systems.
- Excellent attention to detail.
- Ability to produce a well written email correspondence.
Insurance products:
- Real Estate
- Receivers Real Estate
- Directors & Officers
- Engineering Inspections/Insurance
Day to day activities of the Insurance Administrator:
- Answering Client queries 95% will be email-based.
- Able to put together client emails, keep on top of emails ensuring clients are responded to promptly if applicable.
- Providing support for the team, if team members are away on holiday helping other Account Executives to pick up the team member's work.
- Placing all correspondence in the client files, and maintaining a correspondence log any adviser can follow
- Meeting compliance targets.