£30K/yr to £40K/yr
London, England
Permanent, Variable

Unified Communications & IT Assistant

Posted by Be-IT Resourcing.

Salary: £30,000 – £40,000 + bonus & excellent benefits
Location: Fully onsite, central London

Are you ready to join a global tech-forward law firm?

Do you have expertise in Unified Communications, Audio Visual (AV), and IT support?

Be-IT is working with an internationally renowned law firm driven by technology. We are seeking a Unified Communications (UC) & IT Assistant to support the firm's internal teams and clients, delivering seamless technical support in their state-of-the-art meeting rooms and beyond. You'll collaborate closely with the IT team to ensure smooth operation of AV and UC systems, contributing to the delivery of first-class IT and UC services across the firm.

Key Responsibilities

As a pivotal part of the IT team, your duties will include:

  • Providing technical support and coordination for live and hybrid events, ensuring flawless execution.
  • Conducting regular room checks and performing preventative maintenance on AV/UC equipment, escalating any issues as required.
  • Exploring, testing, and implementing new Unified Communications solutions.
  • Assisting with project work related to IT and AV services.
  • Operating a range of equipment, including movie projectors, slide projectors, microphones, Polycom, Crestron, Raspberry Pi devices, and more—while also training others in their use.
  • Supporting the development and governance of desktop and application standards, images, and processes to optimise IT services.
  • Managing the inventory of IT and AV equipment, ensuring everything is organised and up to date.
  • Handling procurement, distribution, and storage of audio-visual materials.
  • Troubleshooting a broad range of IT and AV issues, providing timely solutions to meet user needs.

What we're looking for

To succeed in this role, you should have:

  • Strong troubleshooting skills

in IT, AV, and Unified Communications (UC) systems.

  • Experience with Microsoft Teams management

, including Teams Rooms and basic user management.

  • Excellent communication skills

, both written and verbal, with a customer-focused approach.

  • Hands-on experience with AV equipment

, such as Polycom, Crestron, projectors, and more.

  • Calm under pressure

, able to resolve issues in high-pressure, fast-paced environments.

Why join us?

  • Competitive salary with a generous bonus structure.
  • Comprehensive benefits package.
  • The chance to work with a cutting-edge, technology-driven law firm.
  • Opportunities for professional development and career growth.

Ready to take your next career step?

Apply online or contact Alasdair Walker at Be-IT to learn more about this exciting opportunity.

At Be-IT, we celebrate diversity and strive for inclusion. We welcome applications from all backgrounds, ensuring equal opportunity regardless of race, gender identity, ethnicity, nationality, disability, sexual orientation, or socioeconomic status.

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