Your new company
Hays are working exclusively with a large renowned business in Telford who are looking to recruit an HR Administrator on a permanent basis. This is an exciting opportunity for someone to get exposure to all aspects of HR.
Your new role
As an HR Administrator, your role will be primarily responsible for ensuring that all Group HR and L&D administrative duties across the entire employee lifecycle are completed in a timely, accurate and confidential manner, and act as the first point of contact for general enquires regarding recruitment, training, and policies.
- HR/L&D Administration.
- Undertake all HR administration for new starters - ensuring all paperwork has been received and checked, including eligibility to work in the UK documentation, acting on missing information with appropriate line managers and issuing offer letters, contracts, and new starter packs.
- Collect and distribute internal and external mail and actively monitor the HR, recruitment, and Intranet support email inboxes, escalating to the appropriate person if/when required.
- Ensure all departmental filing is dealt with efficiently and in line with data protection policies, and that filing cabinets are maintained and audited periodically.
- Administer variations to employment paperwork contracts, ensuring they are issued on time and processed correctly.
- Prepare any ad-hoc letters as requested by the Group HR Manager/Group Head of HR.
- Ensure all HR databases/tracking systems are always kept up to date.
- Notify relevant payroll teams on time of new starters, employee leavers, changes to pay and employee benefits payments to ensure accurate payment of wages.
- Administer all hotel benefits schemes (birthday, anniversary stay, and anniversary pay), producing letters on time and ensuring relevant information is provided to the hotel payroll teams accordingly.
- Record sickness absence information and highlight any triggers in relation to absence levels as per the company sickness policy to the Group HR Manager for action.
- Administer all parental leave related confirmation letters, ensuring compliance with company policy/employment law and that all employees are communicated with appropriately.
- Maintain departmental stationary stocks as appropriate.
- Provide general advice on HR policies and procedures and seek further clarification with the wider Group HR team on any employee relations matters to ensure correct information is always provided to employees.
- Act as note taker in investigations and/or disciplinary meetings as per the company disciplinary policy, ensuring advice is sought from the wider Group HR team where required.
- Co-ordinate bookings and arrangements for internal and external training courses as required.
- Provide regular data reporting on completion rates for mandatory training and reviews.
- Track all statutory/mandatory training, including First Aid, Fire and Health and Safety, and assist the Group Health and Safety/Security Manager in the co-ordination of required training activity.
- Assist in the upkeep of internal training records/Intranet data.
What you'll need to succeed
- The ability to work autonomously, efficiently and able to effectively manage the volume of workload.
- Experience of providing basic HR generalist advice/familiar with HR processes and will have worked in an HR department for at least 1 year.
- Robust administration and organisational skills - at least 2 years administration experience desirable.
- Meticulous attention to detail with high standards of spelling and grammar.
- Excellent communication skills with the ability to form excellent working relationships at all levels.
- Excellent IT skills - proficient in Microsoft office packages including word, excel, PowerPoint, email and HR databases.
- Understanding of Right to Work in the UK documentation checks desirable.
- CIPD qualified/willing to work towards or equivalent experience.
- Experience in hospitality/retail sector desirable.
- Positive attitude.
What you'll get in return
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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