Rev & Regs are recruiting for a Delegated Claims Technician position for a large multinational insurance company.
Reporting directly to the Claims Operational Support Manager, the Delegated Technician will take responsibility for providing support to the Claims Operations Team but with a primary focus on supporting the Delegated Claims Specialist. There is a good degree of flexibility built into this role as this team has a wide area of activity so this role will require an adaptable mindset.
Responsibilities:
- To assist the Delegated Claims Specialist, the following duties will be undertaken:
- Reviewing Bordereau's and MI from delegated schemes to monitor performance and adherence to expected standards.
- Assisting in the Onboarding and Offboarding of delegated claims authority agreements.
- Assisting in the renewal process of delegated claims authority agreements.
- To provide feedback to Delegated Claims Specialist, to ensure that all relevant due diligence and contracts are continually up to date and remain fit for purpose.
- Communicate with our delegated service providers (in person, by telephone and email) to develop positive relationships and knowledge of their business, and to obtain information relating to delegated claims queries
- Monitor and update the delegated claims dashboard with new, renewal and oversight activity.
- Take ownership of administrative tasks related to Delegated claims agreements including monitoring and responding accordingly to emails.
Experience required:
- Self-motivated learner and a proactive thinker with high attention to detail
- Demonstrate strong written and spoken communication skills in the English language
- Have good IT (Microsoft Office) skills, including Word, Excel and Outlook and ability to use or learn our in-house systems
- Comfortable negotiating and extracting data from systems.
- Ideally have experience within claims or within delegated underwriting.
- Working knowledge of the insurance industry would be an advantage
- Ability to adapt to different workloads as is required.
Location: Hybrid (4 days per week in Leeds City centre office)
Salary: £28,000 - £35,000