About Our Client
Our client is a thriving estate agent based in the heart of Worcestershire that prides itself on providing excellent service to their clients. They are currently looking for a motivated Administrator to join their dynamic team.
This role involves creating detailed property listings, including 360-degree video tours, and supporting our sales team with various administrative tasks.
Given the nature of the role, previous experience of working in a property sales environment is essential.
Main duties and responsibilities:
- Create Property Listings: Manage and maintain accurate and up-to-date property details across various platforms.
- 360-Degree Video Tours: Create engaging 360-degree video tours for properties.
- Customer Interaction: Handle incoming enquiries via phone, email, and in-person, providing prompt and informative responses.
- Coordinate Viewings: Arrange and manage property viewings, liaising between prospective buyers/tenants and our agents.
- Documentation: Assist in the preparation of sales memos, and other relevant documents.
- Administrative Support: Support the sales team with administrative duties, including diary management, meeting coordination, vendor and purchaser ID, and office maintenance.
- Data Management: Maintain organised records of all properties, transactions, and client communications.
Essential Experience & Skills:
- Organisational Skills: Ability to prioritise workload effectively in a fast-paced environment.
- Attention to Detail: Keen eye for detail and precise data entry skills.
- Communication: Excellent verbal and written communication skills.
- Customer Focused: Friendly and professional manner, comfortable in a client-facing role.
- IT Proficiency: Competent in using MS Office, internet, email systems, and property management software.
- Self-Motivated: Ability to work independently and as part of a team.
- Experience: Previous experience in an property is essential, providing an understanding of the process of sales in Estate Agency.
Competencies:
- Good organisational skills
- Excellent communication and customer service skills
- Proficient with IT and office software
- Previous experience in a similar role is desirable but not required
What's on offer
- Circa £25,000 pa
- Monday to Friday, 09:00 – 17:30