£20K/yr to £24K/yr
Chichester, England
Permanent, Variable

Client Service Support/Executive

Posted by Insure Recruitment.

Are you a go-getter with a keen eye for detail, ready to take your career to the next level? We have a fantastic opportunity for you to join one of the global insurance industry leaders.

You will be joining a vibrant team of 7 working as a Client Service Support. In this role, your main goal will be of a credit controller by staying in proactive contact with managing agents and promptly resolving any queries. We are looking for driven and resilient professionals who are open to being trained in credit control.

This position is based in Chichester and allows hybrid flexibility where you will be working 2 days from home and 3 days in the office, Mondays, Tuesdays, and Thursdays.

We're seeking someone detail-oriented who is a great communicator, and a quick learner. Your responsibility includes but is not limited to-

  • Supporting all credit control activities.
  • Coordinating a diary system for chasing debt.
  • Maintain proactive contact with managing agents via phone and email to obtain payment by the due date.
  • Identify, record, and follow up on any managing agent queries, collaborating with internal colleagues to ensure prompt resolution.
  • Produce debtors' reports and present results as scheduled.
  • Escalate problem properties to the client for their assistance, if necessary.

This is a fantastic opportunity to grow within a supportive and encouraging team and you will progress in having strong prospects transitioning into being a full-fledged Commercial Account Handler. To be successful in this role, you will need-

  • Proven experience in an office environment, an ideal exposure to financial services or sales.
  • Clear and convincing communication skills
  • Resilience
  • Strong MS Suite skills, especially MS Excel
  • Well-presented and articulated drafting skills

Alongside a competitive salary and annual discretionary bonus, your benefits include-

  • Minimum of 25 days holiday, plus bank holidays, with the option to purchase 5 additional days.
  • Defined contribution pension scheme.
  • Life insurance, which will pay 4 times your basic annual salary and loads of flexible benefits to suit your lifestyle needs.

At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your experience doesn't align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we're looking for in this or other roles.

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