An exciting opportunity has arisen to join a leading education institution as a Quality Assurance & Enhancement Officer. This is a fantastic role for someone with a background in compliance, regulation or quality assurance, particularly within education or awarding bodies. You'll play a critical role in maintaining regulatory standards, supporting continuous improvement, and delivering exceptional service to centres and stakeholders.
Contract Type
: 3-month, temporary role with potential to extend
Location
: Central London – Hybrid (office-based 2 days per week after 1 month)
Start Date
: ASAP
Working Hours
: 9:00 AM – 5:30 PM, Monday to Friday
You'll be joining on a 3-month temporary contract with the strong possibility of extension. The role will be based in the heart of central London, with a hybrid setup, moving to two office-based days per week after the initial month. This is a fantastic opportunity for someone available to start immediately and keen to contribute to a dynamic team.
Key Responsibilities:
- Oversee and process a range of quality assurance activities including centre approvals, grade amendments, complaints, appeals, and special considerations.
- Ensure regulatory compliance by maintaining up-to-date knowledge of relevant policies and frameworks (e.g. Ofqual, SQA), and supporting audits, risk assessments, and self-evaluation processes.
- Investigate quality issues, produce evidence-based reports with actionable recommendations, and contribute to continuous quality improvement.
- Provide expert advice and guidance to internal and external stakeholders on QA and compliance matters.
- Support project delivery, data reporting, and regulatory submissions, ensuring accurate record-keeping and data management in line with GDPR.
- Deliver high-quality administrative support, including minute-taking, report writing, and coordinating internal boards or steering groups.
- Act as a key point of contact for QA queries, maintaining strong working relationships with centres, regulators, and internal teams, and occasionally visiting centres when required.
Key Requirements:
- Proven experience in a quality assurance, regulatory, or compliance role.
- Strong understanding of QA frameworks within education or similar sectors.
- Excellent attention to detail and organisational skills.
- Confident working to tight deadlines across multiple workstreams.
- Strong written and verbal communication skills, including report writing.
- Experienced in using the Microsoft Office Suite (Excel, Word, Outlook).
- Comfortable handling confidential information and complex data.
- Ability to work both independently and as part of a collaborative team.
Desirable:
- Experience within an awarding organisation or regulatory body.
- Knowledge of the UK qualifications framework.
- Project management qualification or experience.
- Familiarity with regulators such as Ofqual, CCEA, Qualification Wales or SQA Accreditation.
If you are interested and meet the full criteria, please apply today.
IFQA98750
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