Business Support Officer
- Hourly Rate: £12.93 (PAYE)
- Location: Sheffield
- Job Type: Contract
We are seeking a Business Support Officer to provide efficient and effective financial, clerical, document production, and customer service support to both internal and external customers. This role involves day-to-day supervision of Business Support staff and requires a candidate who can maintain a high standard of service delivery.
Day to Day of the role:
- Supervise Business Support staff and manage team workloads to ensure service delivery priorities are met.
- Maintain and assist with the development of information systems and related procedures.
- Input, maintain, locate, and retrieve data using computerised and manual systems.
- Handle communications including emails, telephone enquiries, and personal callers, ensuring a positive impression and efficient service.
- Process orders, invoices, petty cash, and bank income using established IT systems.
- Maintain financial recording systems and produce information as required.
- Book and arrange facilities for meetings and travel.
- Contribute to the planning and organisation of your own and team's workload.
- Create, maintain, and enhance working relationships with team members, other staff, and external contacts.
Required Skills & Qualifications:
- Confident use of IT packages to a high standard.
- Ability to supervise day-to-day individual and team performance.
- Experience in financial administration and processing.
- Ability to produce accurate financial and other information using computerised and manual systems.
- Excellent communication skills, both verbal and written, with the ability to handle difficult situations calmly.
- Ability to work flexibly, under pressure, and to meet deadlines.
- Strong organisational skills with the ability to balance and prioritise conflicting needs.
- Understanding of and commitment to maintaining confidentiality.
Benefits:
- Competitive hourly rate.
- Opportunity to work within a dynamic team and contribute to the effectiveness of the service area.
- Exposure to diverse and challenging tasks.
To apply for the Business Support Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.