Are you looking for a new opportunity? Have experience with property and surveying? Do you live in Bridgend or near? If so please read on, we need you!
Ensure effective contract management of key front-line services, including the Council's new Recycling, Refuse, Street Cleansing and Grounds Maintenance (streetscene) contracts.
Responsible for leadership and management of Community & Environment team to ensure enforcement, customer services standards and overall streetscene environment is maintained across the borough.
Confident project manager with ability to deliver service improvements and procure services and equipment to achieve the desired service standards. Ability to identify service and project risks and adapt accordingly to solve a variety of problems; these situations may need to be planned over a significant period.
Communication will be a key part of the role and excellent communication skills will be required to lead and coordinate different services, stakeholders and agencies to promote a safe, clean and green district for the community. The post holder will also be responsible for ensuring accurate and update information is provided to our communities on our key services.
Hours:
- 37 Hours per week
Pay:
£43,630 - £46,762
Key Responsibilities:
Leadership and management of the Community and Environment Services team, including responsibility for appraisals, identifying training, discipline, welfare, allocation of work and performance.
Responsible for the day-to-day contract management and continued performance of key contractors delivering front line services on behalf of the Council, including Recycling Services, Refuse Services, Garden Waste Subscription Service, Trade Waste Services, Bulky Waste Collections, Clinical Waste, Street Cleaning Services and Grounds Maintenance (streetscene). Ensuring good practice.
Monitor the use of Council service assets, including a newly purchased fleet and depot, ensuring all the necessary processes, leases and permits are in place by the Council/contractors, as necessary. To carry out procurement as required in line with Corporate procedures.
Preparation of the annual Team Plan for the Services, including gathering and analysis of complex and detailed information over a year, to provide audited data for Performance Indicators.
Management and development of the Council's Streetscene policies and operations, ensuring that it is operated in an efficient, effective and equitable manner, within the allocated budget.
Responsible for allocated budget (revenue and capital), seeking to ensure streetscene and other related services standards are achieved and, where necessary, deciding on priorities where demand/need outstrip resources. A key responsibility will be to ensure income is received as agreed through garden waste subscriptions and the sale of recyclables.
Responsible for the management of the Hertfordshire Waste Partnership contracts (consortiums). The post holder will develop good working relationships between all partners across the county and ensure our commitments with the HWP are achieved, including WasteAware. Hertfordshire Fly Tipping Group participation and attendance.
Responsible for the design, consultation, and implementation of major service schemes, for example, improving recycling at flats.
Responsible for ensuring the Council contracts are managed efficiently and securely, including constant monitoring of income, usage, expenditure and modes of operation.
Responsible for the management of the Agency and Partnership Agreements.
Develop working relationships with organisations or groups such as residents' associations, statutory bodies, Police, Highway Authority, Environment Agency etc. and represent the Council in formal meetings with such groups.
Manage and develop staff and be a point of escalation for complaints or more complex problems, enquiries and escalated complaints from the public, Councillors, Council Departments, and other Agencies, giving technical and procedural advice and acting as appropriate. Ensuring team deal with enquiries and complaints in line with the Council's customer service policies. As part of this work ensure all legislation and potential enforcement actions are consistent and proactive by the team.
Responsible for ensuring accurate and up to date information is provided to our communities on our key services.
Provide reports, information and data for Councillors, Contact Centre and senior management. Ensure agreed service standards with partners and contractors are achieved.
To attend Committees and other Council meetings as the Council's lead advisor on service matters, and to represent the Council in such matters on external bodies.
If you are interested please click apply now or call the team on for more information , or email!
Randstad Business Support is acting as an Employment Business in relation to this vacancy.