Are you currently servicing, troubleshooting, and repairing LC and/or GC equipment as either a Field Service Engineer or Site Engineer?
Do you want to work for the largest independent Chromatography & Mass Spectrometry servicing and suppliers in Europe who are growing exponentially YOY?!
If yes, this brand-new Chromatography Field Service Engineer could be perfect for you!
The requirements of the Chromatography Field Service Engineer:
- You will have circa 2+ years of experience as a Field Service Engineer servicing either or a mix of LC & GC equipment for either an OEM such as Waters, Agilent, Perkin Elmer, Shimadzu, Bruker, Sciex etc or a third-party service provider
- Significant advantage if you have Mass Spectrometry (MS) experience (double bonus for Water and/or Agilent! experience)
- Knowledge of PC/Workstation hardware and operating systems is desirable
- Knowledge of analytical methods and method development is also desirable
- Full and ideally clean UK driving licence with the ability to undertake field travel and stay away from home when required
- Full right to work in the UK and a valid passport
The responsibilities of the Field Service Engineer:
- Provide on-site support to my client's customers for GC & LC scientific equipment in the following areas: breakdown, preventive maintenance, operational qualification & training
- In-house workshop repairs and refurbish instruments for sale in accordance with quality requirements
- Delivery of remote technical support via telephone, e-mail, or remote access software.
- Delivery of remote and in-person training courses within area of expertise
- Correct completion and timely submission of all service documentation
- Ensure all company property entrusted is properly looked after and within required calibration
- Correct completion and timely submission of monthly expenses in accordance with the company expenses policy
- Compliance with all company processes and procedures
- Compliance will all UK health & safety regulations
- Manage own workload effectively, organise and prioritise and any project involvement to deadlines
- Continually review working practices and proactively make recommendations to the manager to improve and increase efficiency of current operations
- Build and maintain harmonious working relationships with colleagues and customers to achieve and exceed customer expectations
- Keep abreast of new instrumentation and analytical techniques in the wider analytical industry
Benefits:
- Negotiable DOE
- Company Car (Fully Expensed)
- 4 x Death in Service
- Pension (6% employer & 3% employee contribution)
- Laptop & Mobile
- 20 Days Holidays + 8 Bank Holidays
To be considered for this role you must have the right to work in the UK and have a valid driving licence. If you don't meet both criteria, please don't apply.