We are recruiting for a customer service administrator to work for a fantastic manufacturer in Chester. This role would be perfect for a candidate who is customer orientated.
You will receive - Customer Service Administrator
- Salary of £11.50 per hour
- Smart/casual dress code
- Free on-site parking
- 20 days holiday and Bank Holidays
Responsibilities - Customer Service Administrator
- Provide accurate, timely and professional communication at all times, including written correspondence, telephone and electronic exchange to all customers (internal and external)
- Manages and determines the appropriate method of order entry and shipment for accuracy and customer satisfaction
- Captures and responds to complaints in line with the Customer Complaint Procedure
- Provides administration relating to the development and launch of new products and the on boarding of new customers
Requirements -Customer Service Administrator
- Proficient in MS Office Suite, Advanced Excel skills a prerequisite
- Experience in reporting and analysis
- English & Maths - A Level
- SAP experience desirable
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