Overview
This is an exciting opportunity to join Insight as a Research Manager. 2022/23 saw Insight double in size, the rollout of its first new product line in many years and a significant increase in the volume and sophistication of its sales. 2023/24 promises to be just as busy as we seek to build on the progress of the last year and deliver even more value to our customers and the business.
Reporting to the Head of Insight, you would be responsible for the day-to-day management of a team of up to 9 Insight writers and editors.
This includes managing their training, pastoral care and production targets, so leadership qualities, excellent communication skills and the enthusiasm and resilience needed to manage a team under tight deadlines are essential.
You would also be responsible for helping the Head of Insight and the Insight leadership team manage and monitor its workflow, ensuring reports are delivered on time to a high standard and that any customer queries or concerns are addressed appropriately.
You will have excellent writing and editorial skills, pay close attention to details and deadlines and be able to keep sight of the big picture when making decisions over what to prioritise. You will also remain up to date with developments in the legal market and have an optimistic outlook that welcomes opportunities to take on new tasks and responsibilities.
To ensure that Insight's leadership team continues to benefit from a range of experience and expertise, we welcome applications from all parts of the business.
Main Duties and Responsibilities
- You will have responsibility for helping ensure that Insight's delivery targets are met and that the product meets our customer's high standards. This includes:
- You will be the line manager of a team of up to 9 researchers
- Managing a team of your own and maintaining an atmosphere of ambitious, high achievement throughout the team
- Training and monitoring of new starters
- Taking an active role in career-long training and development of team members, monitoring and developing of team performance, and support and mentoring of those who aim to progress.
- Conducting performance reviews twice a year.
- Addressing performance concerns together with the Head of Insight and where necessary the People team
- Managing deadlines
- Pro-actively collaborating with other teams e.g. Marketing, Sales, People, Events, Operations, GPG and Technology
- Overseeing the production of Insight reports from writing through to delivery
- Editing Insight reports
- Ensuring the high quality of all Insight reports
- Monitoring the Insight workflow and responding to unforeseen pressures and bottlenecks
- Liaising with sales and customers to ensure the product accommodates their specific needs and requests and responding to queries and other delivery issues.
- Keeping on top of updates and developments in the legal market
- Working actively to implement and promote the D&I initiatives of the company
Skills and Experience
- Excellent editing skills
- Thorough understanding of common legal practice areas
- Strong communication skills
- Good leadership skills
- Strong understanding of different cultures
- Excellent time management skills and ability to work under pressure
Benefits
- Healthcare Plan
- Pension Scheme
- EAP
- 25 days annual leave, in addition to bank holidays
- Office Closure Between Christmas and New Year, so there is no need to book time off for 27th - 31st December.
- Enjoy your Birthday off with our Birthday Leave Policy
- Flexible Working
- Cycle to work scheme
- Gym membership discount
- Employee Recognition scheme and yearly salary review
About us:
Chambers and Partners is the world's leading legal rankings and insights intelligence company.
For over 30 years, Chambers has differentiated the very best legal talent by identifying and ranking law firms and lawyers globally.
The Chambers' research methodology is unrivalled in accuracy, depth and quality, delivering indispensable data insights based on rankings that truly reflect ability and talent.
Over the past 12 months, Chambers has embarked on a business transformation project, with the goal of building on its reputation as the gold standard in legal rankings and directories to develop a world class range of digital products and data analytics services.
Our Purpose is to differentiate the best legal talent for when it really matters. Our Mission is to independently research the global legal market, to champion exceptional talent and deliver indispensable insights. And our Vision? is a world where important legal matters are always addressed with the best intelligence and professional expertise, wherever it exists.
We continue to invest and innovate to deliver data-led platforms, enabling law firms to provide the right services and in-house counsel to partner with the right firms.
Equal Opportunity Statement
We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change.