Are You Ready to Take Your Training Career to the Next Level? Join Usay Compare as a Training Officer!
Location: Cirencester Office - Usay House, South Cerney, Cirencester GL7 5XZ (Hybrid working once competent in the role)
Salary: £35,000 per annum
Job Type: Full-time, Permanent (Monday to Friday 9am - 5:30pm)
Why Join Usay Compare?
We're looking for a dynamic, curious, and results-driven Training Officer to join our growing team. In this role, you'll be the go-to expert for onboarding new starters, equipping them with the knowledge and confidence to excel in understanding and promoting Private Medical Insurance. You'll design and deliver engaging training sessions, ensuring every team member is set up for success from day one. If you're passionate about empowering others through clear communication, impactful learning, and deep product expertise — this role is your perfect fit.
You'll be joining Usay Compare, the UK's leading comparison service for Private Medical Insurance, Life Insurance, and Income Protection. We make it easy for people to access the best policies on the market, working with top insurers to deliver expert advice and outstanding service.
What We Offer:
- Guaranteed basic salary of £35,000 per annum
- Flexible hybrid working available once you are fully up to speed
- 28 days of annual leave including Bank Holidays, with an incremental holiday scheme to reward long-term commitment
- Includes pension contributions and access to discounted private medical insurance
- A supportive, friendly, and fun working culture where your success is celebrated
- Comprehensive in-house training and continuous development
Key Responsibilities:
- Bootcamp Logistics: Plan and coordinate monthly online and in-person training programs.
- Facilitated Training: Deliver engaging sessions that align with company and FCA regulatory standards.
- Coaching & Assessment: Offer 1:1 and group coaching, monitor progress, and ensure learners meet sales competence benchmarks.
- Content Development: Create and update e-learning modules, facilitator guides, and interactive materials.
- Evaluation & Adaptation: Measure training effectiveness and adapt programs to support real-world skill transfer.
- Stakeholder Collaboration: Work with L&D, compliance, product teams, and senior stakeholders to keep content current and accurate.
- Continuous Professional Growth: Stay updated on PMI developments and adult learning best practices.
Who We're Looking For:
Must-Haves:
- Passion for helping others grow and succeed
- Excellent verbal and written communication
- Confident presenter in both virtual and face-to-face environments
- Proficiency in MS Teams, PowerPoint, and digital tools
- Self-motivated, organised, and proactive
- Strong time-management and stakeholder collaboration skills
- Commitment to inclusive, adaptable training for learners of all backgrounds
- Reflective mindset with a drive for continuous improvement
- A willingness to learn and unlearn in a fast-changing environment
Nice-to-Haves:
- Knowledge of PMI products and FCA regulations
- Experience in a contact centre or sales environment
- Competence-based assessment and performance coaching (1:1 & group)
- Formal training qualification (e.g., CIPD, Train the Trainer)
- Understanding of evidence-based learning and adult learning theories
Why Apply?
- Join a forward-thinking, supportive L&D team
- Directly impact the careers of new PMI Advisors and business performance
- Own the Bootcamp programme and bring fresh ideas to life
- Access professional development to gain new skills in PMI, regulations, and training
- Thrive in a flexible, inclusive, and collaborative culture
About Usay Compare
With our head office in the beautiful Cotswolds and regional offices in London, Bristol, Bournemouth, Cheltenham, Southampton, and Taunton, we're proud to be the UK's fastest-growing Private Medical Insurance intermediary. We're passionate about making private healthcare accessible, affordable, and easy to understand.
Ready to join a winning team and take your career to new heights? Click 'Apply' today and become part of our success story!