The role of Sales Assistant in Harvey Norman is to maximise sales and profit by meeting the needs of the customer. A successful person has excellent product knowledge, provides outstanding customer service, creates a great experience for the customer, and is above all else dedicated to the craft of selling. This role is crucial for making Harvey Norman a great place to shop. With "best in class" internal training programmes in areas such as sales, product knowledge and leadership, we support our employees throughout their journey of personnel development.
YOUR JOB - your tasks will include:
- To maximise sales and profitability by achieving outstanding sales results.
- Be passionate and knowledgeable about the products and categories you sell. When new products come on board, actively seek out to learn all about their features and benefits. Sharing this knowledge with customers and colleagues alike.
- Support customers who need assistance in store and advise them on the best solutions in order to sell more and generate great customer experiences.
- Understand your department's action plans and support the goals and targets set out by your manager.
- Ensure company standards of performance are followed at all times.
YOUR PROFILE - your knowledge, skills and experience include:
- GCSEs or equivalent is preferred. Previous sales and telesales experience is preferential but thorough ongoing training will be provided.
- Strong sales experience.
- Motivated & target driven.
- Strong communicator/good listener.
- Industry and product knowledge.
- Energetic, self-motivated & persistent.
- Positive attitude and outlook.
WHY PEOPLE JOIN US:
- We're dynamic and growing!
- Fun, high energy work environment.
- Culture of developing and promoting from within the company.
- Our entrepreneurial spirit.
- Generous staff discount.
- Generous commission system.
BENEFITS:
- 25 days annual leave (pro rata) - increasing with your length of service, plus the opportunity to buy or sell annual leave.
- Ongoing training and development opportunities.
- Generous staff discounts.
- Birthday Day off (1 year service applies).
- Incremental annual leave in accordance with long service.
- Long service award.
Additional Information:
- Both full-time and part-time positions are available.
- We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends and public holidays.