About The Role
We are seeking a highly organized and proactive Cleaning Manager to oversee all aspects of our cleaning operations. The ideal candidate will be responsible for managing a team of cleaning staff, ensuring that all cleaning tasks are completed efficiently and to a high standard. This role requires a strong leader who can maintain and improve the cleanliness and hygiene of our facilities while adhering to health and safety regulations.
You will be working on a variable shift rota, Monday to Sunday, 08:00 to 17:00, 40 hours per week, on a permanent, full-time basis.
1. Core Contract
Responsible for the daily cleaning operation for those areas of the Somerset House site complex as directed by the SHT Estates Team with the general scope of works derived from the OCS contract/service schedule. In addition to daily cleaning, the scope and scheduling of the periodic cleaning programme is developed with the SHT.
2. Non-Core Contract/Variable Works - Tenants
Responsible for cleaning services directly contracted to the SHT tenant offices and retail units which are predominantly delivered outside normal office hours. Work schedules are dictated by service agreements drawn up with each tenant and from agreed rates.
Washroom Services
Responsible for all services provided to public and non-public washrooms, such as feminine hygiene services, air fresheners, hand cleansing, waste removal and consumables.
Window Cleaning
Responsible for the provision of window cleaning services, its safe delivery and client liaison regarding access and frequency.
Essential:
- At least five years' experience in the management of soft services that include cleaning, waste management and front of house services
- Directly responsibility for the management and delivery of cleaning operations in a diverse and challenging environment
- Managed auditing processes for a range of services and performed to service KPI's
- Excellent communication (both written and verbal) and presentation skills
- Competent in the use of IT including all MS Office packages
- Demonstrate a proven track record in delivering excellence in the facilities services environment
- IOSH qualified
- Financial management of an equivalent value in budget for staff, contractors and
- commodities
- Relevant personnel management skills and experience
- Direct responsibility for operational H&S compliance
Desirable:
- NEBOSH qualified
- Delivered services within a historic or heritage environment
- Experience with the management or support to exhibitions and events
- Experience in wider facilities services
- Developed service proposals and bids
About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.