Profectus has a brand new opportunity for a cutting-edge business with big expansion plans in Witney. The position 3rd Line Support / Support Engineer is required for supporting their growing internal team......
The position is based in their Witney office within their IT team supporting internal and external clients.
Duties and Responsibilities.
- 3rd line support to users and IT Infrastructure
- Troubleshooting problems through to principal cause
- Mentoring to other members of the team
- Contributing to development and implementation of IT Infrastructure
- Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line engineers
Skills and Requirements.
- Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix
- Office365 - inc: SharePoint, Teams, One Drive and Email
- Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi.
- Good practical knowledge of networking
- Deliver major system upgrades and project work
If this sounds like the role for you please click to apply or call Jake at Profectus..