Quality Assuance Officer
Kingston Upon Thames (Hybrid)
£25 per hour umbrella
Contract (9 months+)
The Role:
This role is responsible for monitoring, review and reporting of ASC service providers quality by liaising with service users, carers and service providers to ensure the quality of services commissioned. This role captures service user and carer feedback, maintains frequent contact with specific service providers, and collates information and intelligence to inform safeguarding, contract management, commissioning and procurement activity. This role works closely with colleagues across ASC to agree areas for review and improvement.
The Candidate:
- Experience in and good knowledge of undertaking quality monitoring activity within the social care market
- Good understanding of the operating environment of health, social care, regulated services and the community and voluntary sectors
- Building effective relationships across departments and with wider partners and key stakeholders
- Knowledge of Safeguarding ASC procedures and when to instigate them
- Ability to interpret and explain complex data
- Able to accurately record, gather and collate clear evidence based information
- Understanding and awareness of key legislation for Public Sector social care, including health, housing and social care
How to Apply:
Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or call me on; .