Reception- London- £25K
We're on the lookout for a welcoming, professional Receptionist to join our London team. As our Receptionist, you'll be pivotal in providing top-notch customer service to all clients and visitors, ensuring their needs are met promptly and efficiently. This role is multifaceted, requiring you to handle various responsibilities with ease.
KEY RESPONSIBILITIES:
- Efficiently manage reception duties with professionalism and courtesy.
- Act as the primary point of contact for clients, visitors, and couriers, providing excellent front-of-house service.
- Handle switchboard operations and manage calls effectively.
- Maintain detailed and accurate call logs when necessary.
- Demonstrate strong attention to detail.
- Facilitate clear communication between customers, suppliers, visitors, and staff, both verbally and in writing.
- Operate standard office equipment, including computers, phones, and photocopiers.
- Perform routine clerical tasks and maintain records as directed.
- Cultivate positive relationships with colleagues, managers, and the public.
- Handle all inquiries with politeness and enthusiasm.
- Ensure consistent attendance, punctuality, and adherence to company procedures.
- Prepare meeting rooms and provide refreshments as needed.
- Keep reception and common areas clean and tidy at all times.
- Enforce security procedures for clients and visitors.
- Conduct regular housekeeping checks to maintain cleanliness standards.
- Manage office supplies and ensure their availability.
- Adhere to all company policies and procedures.
- Represent the company in a professional and responsible manner at all times.
ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS:
- Previous experience in a customer service-oriented role is preferred.
- Ability to work both independently and collaboratively.
- Exceptional organisational skills, with the ability to prioritise tasks effectively in a fast-paced environment.
- Strong interpersonal skills for building positive customer relationships.
- Demonstrated ability to monitor systems and ensure compliance.
- Confident communication and presentation abilities.
- Comfortable engaging with clients and asking questions.
- Positive and upbeat attitude.
- Proficiency with computers and willingness to learn new IT/Telephony systems.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.