- Supporting sales reps in UK and Germany and liaising with them to ensure that orders are processed correctly and that the customers' requirements are met.
- Assisting with looking after a German and UK based Sales Representative and all the orders/quotes which comes from his customers.
- Communicating directly with customers via email and telephone to deal with queries and issues.
- Working at tradeshows and at showrooms in the UK, France and Germany several times a year, serving customers, taking orders and answering questions regarding our product.
- Working with freight agents and warehouse staff to organise the logistics of collections and deliveries.
- Arranging special orders for Key accounts based in UK and Germany.
- Handling credit control of customers based in Germany.
- Additional admin roles will include aiding the Shipping Department on a need to basis.
Requirements:
- Fluent in German (any other languages would be an advantage).
- Experience in administration and in dealing with customers.
- An organised multi-tasker who is able to prioritise their workload and work under pressure in a very busy team.
- As the role involves working closely with sales representatives and directly with customers (both on the telephone and in person) it is essential that the candidate is confident and friendly with a good telephone manner.
- Experience using Excel and CRM software.
- Experience working in a sales-orientated environment.
We're ideally looking for a starting salary of £25-27k
- Dealing with administration and confirmation of sales orders in English and German.
- Supporting sales reps in UK and Germany and liaising with them to ensure that orders are processed correctly and that the customers' requirements are met.
- Assisting with looking after a German and UK based Sales Representative and all the orders/quotes which comes from his customers.
- Communicating directly with customers via email and telephone to deal with queries and issues.
- Working at tradeshows and at showrooms in the UK, France and Germany several times a year, serving customers, taking orders and answering questions regarding our product.
- Working with freight agents and warehouse staff to organise the logistics of collections and deliveries.
- Arranging special orders for Key accounts based in UK and Germany.
- Handling credit control of customers based in Germany.
- Additional admin roles will include aiding the Shipping Department on a need to basis.
Requirements:
- Fluent in German (any other languages would be an advantage).
- Experience in administration and in dealing with customers.
- An organised multi-tasker who is able to prioritise their workload and work under pressure in a very busy team.
- As the role involves working closely with sales representatives and directly with customers (both on the telephone and in person) it is essential that the candidate is confident and friendly with a good telephone manner.
- Experience using Excel and CRM software.
- Experience working in a sales-orientated environment.
We're ideally looking for a starting salary of £25-27k
- Dealing with administration and confirmation of sales orders in English and German.
- Supporting sales reps in UK and Germany and liaising with them to ensure that orders are processed correctly and that the customers' requirements are met.
- Assisting with looking after a German and UK based Sales Representative and all the orders/quotes which comes from his customers.
- Communicating directly with customers via email and telephone to deal with queries and issues.
- Working at tradeshows and at showrooms in the UK, France and Germany several times a year, serving customers, taking orders and answering questions regarding our product.
- Working with freight agents and warehouse staff to organise the logistics of collections and deliveries.
- Arranging special orders for Key accounts based in UK and Germany.
- Handling credit control of customers based in Germany.
- Additional admin roles will include aiding the Shipping Department on a need to basis.
Requirements:
- Fluent in German
- Experience in administration and in dealing with customers.
- An organised multi-tasker who is able to prioritise their workload and work under pressure in a very busy team.
- As the role involves working closely with sales representatives and directly with customers (both on the telephone and in person) it is essential that the candidate is confident and friendly with a good telephone manner.
- Experience using Excel and CRM software.
- Experience working in a sales-orientated environment.
We're ideally looking for a starting salary of £25-27k