- What if you could be the key to seamless business and technology integration?
- What if you could help to transform business insights into strategic success?
- What if you were our Business Relationship Coordinator?
At the IET, making our world a better place starts by creating a better place for our people. At the IET you'll have more than just a job. Our work is exciting and challenging, connecting the people who solve the problems that matter. It means working with us has real meaning and impact, and you'll grow - professionally and personally - in ways you never thought possible. We're also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working.
What you'll be doing
The Business Relationship function sits within our Technology Department and acts as a vital conduit between our technology team and various business areas. As a Business Relationship Coordinator, you will play a crucial role in fostering strong relationships and ensuring new business requirements are efficiently captured and understood. You will support the Senior Business Relationship Manager and the Head of Technology Strategy by assisting with the oversight of transformation projects. Your role will involve understanding both the operational and developmental needs of the business and the Technology Department, working with colleagues from across the business to help progress projects forward.
What we hope you can bring to the role
You'll be a confident communicator and attentive listener with the ability to effectively visualise and articulate concepts, making disciplined recommendations and decisions based on available information. Ideally, you will also have previous project experience, and the ability to build excellent stakeholder relationships is essential. Central to the role is planning, communication, influencing and prioritising (Demand Shaping) alongside delivering value to colleagues whilst also ensuring any projects undertaken ultimately deliver value for the IET.
We'd love to get to know you
Is Imposter syndrome creeping in? Don't worry - we'd rather hear from you this time than not hear from you at all! Read on for a little more information about the role; but also, keep in mind that we're open to discussing flexible ways of working, including reduced hours and working in an agile way, supported by a hybrid working framework that allows you to find the best place to do your best work.
A little more about the role
- To manage projects and project actively across multiple engagements across all levels of stakeholders in line with our Business Relationship ways of working;
- To create a positive value management impact for business areas through the reduction of costs arising from service issues, increased efficiency, and improved effectiveness through a better understanding of users' needs.
- To work alongside our Enterprise and Solution architects to provide analysis, gather additional information and understand new technology trends;
- Act as the first point of liaison for business colleagues with new project work into the Technology Team;
- Provide; substantiating data to stakeholders and colleagues.
- Help evaluate and analyse new Customer Product initiatives in line with Technology Strategic direction;
- To provide communication support on activities undertaken by the department.
A little more about what we're looking for
- Previous project management experience, or similar, is essential;
- Excellent relationship management skills, able to listen, identify, analyse, manage, and monitor relationships with and between stakeholders.
- Able to demonstrate logical thinking with the ability to gather and analyse information using appropriate tools and techniques;
- Able to identify and take ownership of issues and proactively resolve problems whilst maintaining relationships and ensuring BRM principles are met;
- A working understanding of Service and Customer Product lifecycle frameworks, principles, and processes;
- Must be comfortable working closely with, and presenting to, all levels of the organisation.
- Excellent written and verbal communication skills;
- Excellent planning and organisational skills, with the ability to prioritise and organise workload effectively to deadlines;
- Ability to take ownership of objectives and achievements, individually, departmentally, and organisationally;
- An understanding of an Agile environment;
- Excellent understanding of MS Office and its applications.
What if you could be you? The IET is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. To find out more, head over to our 'Work for the IET' site.
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