People Operations:
- Acting as the first point of contact for all internal and external enquiries relating to HR by email, slack and face to face as required
- Providing the business with HR administration support, such as processing and onboarding starters, preparing induction activities, processing contractual changes and providing employment references
- Responsible for the onboarding of new employees; managing the process from when the employment contract is signed to day 1
- Facilitate week 1 check-in with new employees and probation process
- Creating, maintaining and, where required, updating all employee data, records and documents held locally and within the HR information system (Bamboo)
- Work with Employment of Record provider to support new joiners and leavers, and ensure documentation is completed and issues are resolved
- Manage queries relating to the HR information system (Bamboo), troubleshooting possible system or access issues by effectively utilising the guides and own experience to resolve queries, escalating to People Operations Manager where required.
- Assist the wider HR function with any other administrative needs
- Update relevant trackers such as preparing monthly payroll report for Finance / COO approval and liaise with external payroll providers as necessary
- Maintain and update organisation charts
- Support all family leave documentation and processes
- Work with hiring managers in the recruitment of interns / contractors
- Support the rest of the People team to coordinate the end-to-end recruitment cycle ensuring vacancies are advertised effectively using appropriate job boards and liaising with
- Distribute guidelines and FAQ documents about company policies
- Assist the payroll process by gathering and providing relevant employee information globally (e.g. leaves of absence, sick days, bonuses and pay increases).
- Support HR initiatives and projects, such as employee engagement programs, diversity and inclusion efforts and wellness programs
- Assist in tracking and maintaining records of employee visas and work permits, ensuring compliance with immigration regulations
- Maintain and enhance employee benefit programs and development of effective communication to Managing benefits enrolment for new employees and annual re-enrolment
- Engage with UK and US benefit / pension providers and ensure all documentation and information align with internal processes
- Responsible for the relationship with company's electric vehicle leasing supplier
- Nurture a positive working environment and acting as a ‘culture carrier' across the company Facilities:
- Manage office supplies and stationary inventory; ensuring smooth
- Manage the issuance and tracking of employee ID cards, ensuring timely distribution and replacement as needed.
- Handle incoming and outgoing mail and packages, ensuring prompt distribution and appropriate documentation.
- Manage relationship with external travel booking company, including onboarding new employees and liaising with provider to deal with any issues faced by travel bookers (primarily the events department and individual travellers)
- Ensure office standards are maintained, including responsibility for effectively managing the cleaning provider. Primary point of contact with building management and key suppliers
- Ensuring health and safety policies are up to date and implemented; coordinating with testing providers as required
- Responsible for London office seating plans and coordination with hiring managers on allocation of desks for new joiners
- Responsible for disabling office access in a timely manner as part of the offboarding process
Any other reasonable duties deemed appropriate by the business.