An exciting opportunity has arisen for a Customer Service Manager to lead a dedicated team within the Renewable Energy industry, based in Burgess Hill. The role requires a keen eye for detail, strong leadership skills, and a customer-centric mindset.
Client Details
This organisation is a respected leader in the renewable energy sector. With an employee base of over 2000, they pride themselves on a commitment to innovation and customer service. Their location is a hub of activity, offering a collaborative and engaging work environment.
Description
- Manage and lead the Customer Service department effectively and efficiently.
- Foster a positive work environment and lead by example.
- Develop and implement procedures for handling customer service inquiries.
- Ensure all team members adhere to company policies and guidelines.
- Participate in recruitment and training of new customer service staff.
Profile
A successful Customer Service Manager should have:
- Proven experience in a customer service management/senior role.
- An understanding and knowledge of customer service principles and practices.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
Job Offer
- An attractive salary package in the range of GBP 28,000 - GBP 32,000 per annum.
- A supportive work environment in a leading company.
- Opportunities for professional development and growth.
- A comprehensive benefits package.
If you are passionate about customer service and have a drive for leadership, we encourage you to submit your application for the Customer Service Manager position. This is your chance to make a significant impact in a respected company.